Shipping Method not showing up on Order Confirmation Email

[brycem]

When I or a customer checks out a product there is the option to choose a shipping method (ground, 2 day, 3 day, or overnight) but once they complete their order and the confirmation email is sent out the method they chose is not displayed on either their copy of the email nor our company's. Since this information isn't sent to us we don't know which shipping method they've chosen. Is there some setting that may be turned off on the admin site that could show us the shipping method in the order confirmation email?

[Ajeh]

Check the Modules ... Order Totals ... and make sure that the Shipping ot_shipping is installed and enabled and that you have unique Sort Orders on the modules ...

[brycem]

Thank you for your help that worked perfectly!

[Ajeh]

Was the Shipping ot_shipping disabled or not installed?

[brycem]

Sorry for being so late to respond but it was not installed.

[Ajeh]

Thanks for the update on what the solution was ...