Changing Customer Password
Sometimes I get customers who cannot login to their accounts. Some of these customers can successfully use the reset email password but others continue to have issues even after doing reset password.
I have tried going into phpadmin and changing the customer password using the MD5 option. When I look back at the password after hitting go it shows encryption but still doesn't work. I have noticed the passwords on the other accounts have a : and 2 more characters but the ones I change do not have this.
Can someone please help me with this. I am tired of losing customers over this issue
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