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  1. #1
    Join Date
    Jul 2012
    Location
    Hot Springs, AR
    Posts
    3
    Plugin Contributions
    0

    cart error Shipping weight estimator and calculator is adding 3 lbs

    HI. I am having a problem with the shipping calculator and the shipping estimator. Both of these functions are adding 3 pounds to my orders.
    My site is in test mode right now.

    www.baublesntreasures.com/shopping

    I have 2 test products in the catagory of "this n that". Product 1 is 0.5 pounds and Product 2 is 0.2 pounds.
    I have done several tests to see if creating a different account will correct the problem, but it does not.
    There are 2 mods installed onto my template - the UPS mod and the USPS mod. Both seem to be working fine, they are just adding weight!
    I am stumped. I have looked around in the forums and have not been able to find this specific problem referenced. If there is any help out there, it would be greatly appreciated. I am totally enjoying working with Zen Cart and figuring all this out because this is my first website, hopefully of many!

    Thanks!!!
    the Tank_Girl

    **** Not all those who wander are lost **** JRRT

  2. #2
    Join Date
    Jan 2004
    Posts
    58,464
    Blog Entries
    3
    Plugin Contributions
    111

    Default Re: Shipping weight estimator and calculator is adding 3 lbs

    A search of the FAQs for "3 pounds" brings up this article: http://www.zen-cart.com/content.php?...unds-too-heavy
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jul 2012
    Location
    Hot Springs, AR
    Posts
    3
    Plugin Contributions
    0

    Default Re: Shipping weight estimator and calculator is adding 3 lbs

    Thanks so much. I had been looking in the forums for an answer, not the FAQ. Much appreciated!!
    the Tank_Girl

    **** Not all those who wander are lost **** JRRT

 

 

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