Download multiple product

[betheone]

I have created a downloadable product that has 2 parts to it. Both parts show up on my products page, however they show up with a choice of one of the other. I want them both to be automatically chosen, as they are both part of the one product that is being purchased. In the attributes controller each download part is marked "Default Attribute to be Marked Selected: YES." What do I need to do different?

Also how do I modify the email that goes out when this product is purchased so that I can include specific instructions on how the customer can access the downloads?

Thanks so much for your help.

[DrByte]

I have created a downloadable product that has 2 parts to it. Both parts show up on my products page, however they show up with a choice of one of the other. I want them both to be automatically chosen, as they are both part of the one product that is being purchased. In the attributes controller each download part is marked "Default Attribute to be Marked Selected: YES." What do I need to do different?

Set up separate Option Names for each item you want automatically included. Then when you link it to an Option Value, set it as Default to Mark as Selected.

You can't share an Option Name with multiple Option Values if you want ALL items auto-selected.

[betheone]

Thanks so much Dr. Byte! Your answer did the trick.

Is there a way to remove "Please Choose" from above the radiobox list of downloads? It's confusing IMO as they aren't choosing, they are getting them all.

Also the 'buy now' box doesn't show up on the first product page. Instead it says 'get info.' I have 'Yes, Show Quantity Box' chosen.

I really appreciate your help.

[betheone]

Also I am using the 'Fast and Easy Checkout' module in my store. If someone purchases a download product without setting up an account with a password (which is what the 'Fast and Easy Checkout' module allows), it seems like there isn't a way for the customer to then log into their account to access the download of the product. Is this correct or is there a way for them to still access the download? Do I have to disable the 'Fast and Easy Checkout' module?

[DrByte]

Is there a way to remove "Please Choose" from above the radiobox list of downloads? It's confusing IMO as they aren't choosing, they are getting them all.

Is the "please choose" part of your option names?
Or is it generic text that could be renamed or safely changed to blank for ALL your products universally? If so, change it in your language files.

Also the 'buy now' box doesn't show up on the first product page. Instead it says 'get info.' I have 'Yes, Show Quantity Box' chosen

That's normal. Since the product has attributes, they must go to the product-info page in order to select those attributes (because the product-listing page doesn't handle attributes when it offers Buy Now buttons).

And if you don't want people to both entering a quantity (isn't 1 enough for downloads?), I'd probably set the Show Quantity Box to off.

Also I am using the 'Fast and Easy Checkout' module in my store. If someone purchases a download product without setting up an account with a password (which is what the 'Fast and Easy Checkout' module allows), it seems like there isn't a way for the customer to then log into their account to access the download of the product. Is this correct or is there a way for them to still access the download? Do I have to disable the 'Fast and Easy Checkout' module?

They can download their product from the Checkout-Success screen they see after making payment. If they want to come back later and download again, they'll need to have created an account in order to login and find the downloads from the products they've purchased.

[betheone]

Thanks again Dr. Byte!

The 'please choose' is generic text for all products universally. I'll try finding it in Developers Tool Kit.

Yes, one is enough for downloads, as before I turned off the Show Quantity Box, I was charged for 2 downloads via paypal, when I was testing! Not sure how that happened, but anyway it seems to be fixed now.

Right now if the purchase is made via paypal, the customer has to choose to be redirected. I'm a bit nervous about having that happen automatically in paypal, though it is a choice. Would you recommend it? I haven't tested a credit card payment to find out if the redirect happens automatically. Do you know?

Thanks for all the wonderful help!

[DrByte]

Right now if the purchase is made via paypal, the customer has to choose to be redirected.

Choose "where"? Is that something on "your" site? Or something on "PayPal's" site?
It's a good idea to test it fully yourself so you can see what happens. I know that on all the sites I've used with Paypal Express Checkout any redirects have worked fine for me. But you should still go thru it yourself so you understand what your customers are seeing too.

[betheone]

The choice to be redirected is on paypal's site. The customer has to click on a link to return them to our website. They end up on their account page ready to download the product.

I can change that on our paypal admin panel and have the redirect be automatic. I was just feeling nervous about doing it.

I agree I probably should try all the ways the customer could purchase the product to make sure it's a smooth run!

BTW, I'm using paypal standard not express. With standard the customer can choose to set up an account or not. With express they have to create an account.

[DrByte]

BTW, I'm using paypal standard not express. With standard the customer can choose to set up an account or not. With express they have to create an account.

No, that's not correct.
They don't have to create an account in order to use Express Checkout.
Ref: http://www.zen-cart.com/content.php?...xpress-and-pro

If you continue to use Standard, then you are very likely to have problems delivering downloadable products because your store won't always know right away that a payment has been made. With Express Checkout your store will immediately know, and things will be smooth.

[betheone]

Thanks again Dr. Byte. I now have paypal express up and running. All seems to be working fine.