After Download Purchase, I see Nothing

[nerdgirlie]

I have set up a product for a PDF download on my Zen Cart. I set it up exactly as suggested by these 2 articles:

How Do I Add Downloads To Products? http://www.zen-cart.com/content.php?113
Download Delivery Methods Explained http://www.zen-cart.com/content.php?...hods-explained

I have tried setting Redirect to True and to False. I have changed all the file permissions on my directories. Each time I try to purchase this, I get a "Thank you for your order!", and nothing else happens. No link, no redirect, just the thank you page.



It seems like I may be missing one simple thing, but can't figure it out. Any help would be GRAND! :)

-Aurora

[nerdgirlie]

PS - I am testing this in Firefox.

[nerdgirlie]

My back end hosting is on Linux. Same result in both IE and Firefox.

[DrByte]

The problems you're talking about have nothing to do with a "redirect", because you're not even getting to the point where any redirect would even occur.

Either your custom template has removed all the code that displays the download details on the checkout-success page, or your orders are set to Pending (or some other status that doesn't allow downloads to be authorized).

Or you haven't actually SELECTED the download attribute items before adding the product to your cart.

[nerdgirlie]

OK, this makes sense. I have tons of custom junk in here. Does anyone know which files are part of that download module? I still have them all, just renamed. I'll do some hunting myself.

And, I did check the order status - they are NOT pending, so I suspect the code I need is missing from all my hacking around in there.

Thank you!

[nerdgirlie]

I found a module that modifies the download scripts, and I read their install file. These are the files that are modified there:

admin/attributes_controller.php
admin/downloads_manager.php
admin/includes/dist-configure.php
admin/includes/functions/general.php
includes/dist-configure.php
includes/modules/pages/download/header_php.php
includes/templates/template_default/templates/tpl_modules_downloads.php

The only one I have made changes to is admin/includes/functions/general.php, and I manually added lines to it instead of replacing it. So far, everything else is intact.

Also, I have one radio button for download as a PDF in the product, and it is selected by default.

[DrByte]

When you look at that completed order on your admin side, it should show not only the product name, but also the selected attributes on bulleted lines below that product ... specifically the optionName+optionValue that were selected by the customer before adding the item to the cart.

Similarly, the same sort of thing should show in the shopping cart page before checkout and the checkout-confirmation screen before completing final payment.

Does that (attribute information) show? Or does it only show the product name?

If it's only showing the product name, then perhaps you've been making customizations to your tpl_product_info_display.php template file that have broken the way the information for attributes is presented, and thus they're not actually being added to the cart during the shopping phase.

[nerdgirlie]

Here is a screen shot of an order behind the scenes:



It does NOT show the Option Name and Value, but it does reference a file name. Does that look correct in comparison?

Also, it does say that it is a download on the checkout page, too:



I will check out the tpl_product_info_display.php shortly and see if I see any changes in there also. Thanks for the help!

Aurora

[DrByte]

In both screenshots I *do* see the Option Name ("Download") and Option Value ("PDF File").
So that suggests that the order is indeed storing the selected download as something the customer is entitled to.

[Ajeh]

If you go to phpMyAdmin for your site, do you in the table:
orders_products_download

a reference for the Order's orders_id that you are looking at?

If so, what is in the record for that orders_id ...