Customizing Order Confirmation Emails

[swilliams88]

With the release of the newer version of Zen Cart (I am currently still using 1.3.9), is there an easy way to customize the order confirmation emails? I cannot seem to get the text version to display as simply as I would like it to, as almost every product we have has attributes and then with the Advanced Shipping Module it appears to be a bumbling mess at first glance. This is creating havoc in our CS dept to sort out, as they go by the emails rather than the back-end of the site.

In addition, I think it is overwhelming for customers to view it the way they do. While it does appear "nicer" with the HTML, I would rather stick with the text version because everyone can receive that version.

I have attached a screenshot of one of our "complicated" orders that has attributes and multiple shipping methods. Any suggestion on how we could simplify it would be greatly appreciated.

[DrByte]

So, how exactly would you want all this detailed content to be presented differently? If you could change it, what would you do to it?

[swilliams88]

So, how exactly would you want all this detailed content to be presented differently? If you could change it, what would you do to it?

I would:

Under products remove the option name (i.e. Cup Brush Quantity) and leave the option value (i.e. Quantity: 2)

In the totals I would move the : $50.00 up to beside Shipping and Under Sub-Total and shift the Shipping Methods to below

I would remove the qty X from the Shipping method as well as the Attributes' option name and value, leaving only the Method (i.e. Air Courier - Next Day Delivery), cost (i.e. $30.00), and Product Name (i.e. TrueLine Standard)

[DrByte]

Under products remove the option name (i.e. Cup Brush Quantity) and leave the option value (i.e. Quantity: 2)

To do that, simply edit the /includes/classes/order.php file in the create_add_products() function where it builds the table of data being output. Do it in both the text-only and html lines.

In the totals I would move the : $50.00 up to beside Shipping and Under Sub-Total and shift the Shipping Methods to below

I would remove the qty X from the Shipping method as well as the Attributes' option name and value, leaving only the Method (i.e. Air Courier - Next Day Delivery), cost (i.e. $30.00), and Product Name (i.e. TrueLine Standard)

All of the extra information between the "Shipping" title and the "$50.00" price is almost certainly coming from your shipping module. You'll need to alter it to have it return its description text differently.