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  1. #61
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    Default Re: Yorkshire Clean Template Support Thread

    Hi

    I am really impressed with this template however i do have a Question. I noticed today that if I Click on the links that appear in the "Whats new Box on th eleft hand side It sends my site url into error mode with White Screen. It only happens in that box and it doesn.t matter which 3 items are showing as new I get this on every link.

    And thank You for the email Anne. Nice to know that people who create the Templates actually inter-mingle with their users. Very nice touch

  2. #62
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    Default Re: Yorkshire Clean Template Support Thread

    Quote Originally Posted by rayandlola View Post
    Hi

    I am really impressed with this template however i do have a Question. I noticed today that if I Click on the links that appear in the "Whats new Box on th eleft hand side It sends my site url into error mode with White Screen. It only happens in that box and it doesn.t matter which 3 items are showing as new I get this on every link.

    And thank You for the email Anne. Nice to know that people who create the Templates actually inter-mingle with their users. Very nice touch
    If you post a link your site I can take a look.

    Thanks,

    Anne

  3. #63
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    Default Re: Yorkshire Clean Template Support Thread

    Hi Anne The website is https://www.rayandlola.com As I say it is in the left hand side-boxes "what's new [more]" I have tried multiple browsers all with the same effect. I would be happy just turning off the box if that would stop the error but i don't see that box in the layout settings. Each of the 3 links visible in that box give this respone each time the item is clicked. WARNING: An Error occurred, please refresh the page and try again. And refreshing doesn't bring it back.

  4. #64
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    Default Re: Yorkshire Clean Template Support Thread

    Quote Originally Posted by rayandlola View Post
    Hi Anne The website is https://www.rayandlola.com As I say it is in the left hand side-boxes "what's new [more]" I have tried multiple browsers all with the same effect. I would be happy just turning off the box if that would stop the error but i don't see that box in the layout settings. Each of the 3 links visible in that box give this respone each time the item is clicked. WARNING: An Error occurred, please refresh the page and try again. And refreshing doesn't bring it back.
    This is not a template problem. You need to check your /cache or /logs folder for error messages and correct the issues.

    Thanks,

    Anne

  5. #65
    Join Date
    Feb 2012
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    Default Re: Yorkshire Clean Template Support Thread

    Hi Anne,

    If I wanted to change the background to this template (in particular, the sides that aren't being used), how would I go about doing that?

    Also, I am wanting to change "Connect" in the top banner to something else, with a link someplace else. Is there a way to do that?

    Thanks,

    Chris

  6. #66
    Join Date
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    Default Re: Yorkshire Clean Template Support Thread

    Quote Originally Posted by TheGuild View Post
    Hi Anne,

    If I wanted to change the background to this template (in particular, the sides that aren't being used), how would I go about doing that?

    Also, I am wanting to change "Connect" in the top banner to something else, with a link someplace else. Is there a way to do that?

    Thanks,

    Chris
    You can change the template background in the stylesheet.css file.

    If you want to add to the mega menu you can edit includes/templates/yorkshire_clean/common/tpl_mega_menu.php

    Thanks,

    Anne

  7. #67
    Join Date
    Feb 2012
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    Default Re: Yorkshire Clean Template Support Thread

    Anne,

    Also - I you look at the left navigation bar in IE here:

    http://www.ski-hats.com/

    It looks good.

    BUT, if you look at the left navigation bar in IE here:

    http://www.ski-hats.com/index.php?ma...roducts_id=184

    You will notice that the left navigation gets squished....

    Any idea why this would be occurring?

    Is this a template issue?

    Thanks,

    Chris

  8. #68
    Join Date
    Apr 2009
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    London
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    Default Re: Yorkshire Clean Template Support Thread

    Very nice template, one of the best. Thank you Anne!

  9. #69
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    Default Re: Yorkshire Clean Template Support Thread

    Quote Originally Posted by gamenano View Post
    Very nice template, one of the best. Thank you Anne!
    Thank you! I am happy that you like it and are using it for your site.

    Thanks,

    Anne

  10. #70
    Join Date
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    Default Re: Yorkshire Clean Template Support Thread

    Quote Originally Posted by TheGuild View Post
    Anne,

    Also - I you look at the left navigation bar in IE here:

    http://www.ski-hats.com/

    It looks good.

    BUT, if you look at the left navigation bar in IE here:

    http://www.ski-hats.com/index.php?ma...roducts_id=184

    You will notice that the left navigation gets squished....

    Any idea why this would be occurring?

    Is this a template issue?

    Thanks,

    Chris
    This problem is not inherent with the template. What changes have you made in the stylesheets? One way to trouble shoot is to replace your css directory with the one in the template package and see if it fixes the problem. If it doesn't then you know that the problem is in your product description.

    Thanks,

    Anne

 

 
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