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  1. #1
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    Feb 2012
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    customer issue How do customers change their account information?

    My customers can sign up for a new account but once signed up they can't change their account information. How do they do this in Zen Cart 1.5? There doesn't seem to be a login box in this version.

  2. #2
    Join Date
    Jan 2004
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    Default Re: How do customers change their account information?

    Any new install of Zen Cart has a login link in the header. And when logged in, a My Account link shows up too, which they can use to update their account information.
    See here: www.zen-cart.net for a fresh clean uncustomized install of Zen Cart.

    If your site doesn't have a login link, then there's something odd with your custom template which is preventing that from being displayed.

    What's your URL?
    Please click Reply below and answer all the questions in the Posting Tips section.
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  3. #3
    Join Date
    Feb 2005
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    Lansing, Michigan USA
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    Default Re: How do customers change their account information?

    There is a login link on the main page in a stock installation of 1.5.0, and also a login area on the Create Account page. A link to your site might help us spot something.

    DrByte - Zencart front-runner.

  4. #4
    Join Date
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    Default Re: How do customers change their account information?

    Thanks for the response, here is my site: www.ncnm.edu/bookstore3. The header is custom.

  5. #5
    Join Date
    Aug 2005
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    Default Re: How do customers change their account information?

    Looking at your site I quote DrByte
    Quote Originally Posted by DrByte
    If your site doesn't have a login link, then there's something odd with your custom template which is preventing that from being displayed.
    You have eliminated the standard links for login
    Zen-Venom Get Bitten
    Get Your Business Found

 

 

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