Super Orders v4.0 Support Thread for ZC v1.5.x

[PetleyJ]

Hi Guys.

Done the new install however when going to admin > configuration > super orders / when I click on any of the boxes to change settings it shows:
Please make any necessary changes

With a wide box underneath.

So I can't edit the setting etc.

Also how do I get rid of the Super Orders v4.0 install completed! at the top?

Thanks.

James

[mc12345678]

Hi Guys.

Done the new install however when going to admin > configuration > super orders / when I click on any of the boxes to change settings it shows:
Please make any necessary changes

With a wide box underneath.

So I can't edit the setting etc.

Also how do I get rid of the Super Orders v4.0 install completed! at the top?

Thanks.

James

Last things first, if all of the files were properly transferred, the success statement should go away when another "option" from the admin panel is selected; however, that seems to not be the case. Recommend reuploading all files.

As to the first issue, that would be most likely a CSS issue as it relates to the device you are using (ie, an iDevice, mobile phone, desktop, etc...) Normal installation and usage does not have that problem, but it could also be related to the above.

[PetleyJ]

Thanks. I will try that and let you know how I get on.

James

[DivaVocals]

As to the first issue, that would be most likely a CSS issue as it relates to the device you are using (ie, an iDevice, mobile phone, desktop, etc...) Normal installation and usage does not have that problem, but it could also be related to the above.

Not at all.. the Super Orders configuration items are missing..

Hi Guys.

Done the new install however when going to admin > configuration > super orders / when I click on any of the boxes to change settings it shows:
Please make any necessary changes

With a wide box underneath.

So I can't edit the setting etc.

Also how do I get rid of the Super Orders v4.0 install completed! at the top?

Thanks.

James

Suggest running the uninstall script and then starting over with your install.. The missing configuration items screams of an install gone astray.. I suspect that the install scrupt running repeatedly is the cause of the missing configuration items..

[PetleyJ]

Thanks for that. Ran the uninstall sql file, then re-uploaded the base files and modified files and the same issue still occurs. I have then re-ran the uninstall sql file, the issue again still applies and the message at the top also stays there.

** Also I noticed in the Super Orders configuration area, at the bottom it shows as Super Orders Version 4.0.5 ***

James

[DivaVocals]

Thanks for that. Ran the uninstall sql file, then re-uploaded the base files and modified files and the same issue still occurs. I have then re-ran the uninstall sql file, the issue again still applies and the message at the top also stays there.

There are some hosts that do not properly support the auto-install functions.. I do not know why, and I am not sure how to fix this either.. Did you NOT see a message telling you that the YOUR_ADMIN/includes/auto_loaders/config.so.php was not deleted??

** Also I noticed in the Super Orders configuration area, at the bottom it shows as Super Orders Version 4.0.5 ***

James

Right.. so I missed updating one of the version numbers.. NOT relevant to the issue..

[PetleyJ]

Hi Diva, no message appeared.

Everything else appears to work fine, just apart from the configurations and the message at the top.

James

[PetleyJ]

Done some digging around and found it was a file from a previous version that was causing the issue.

Looked in administration/includes/auto_loaders and it was config.so.php that was causing the issue. Deleted that and it's fixed all issues.

[mc12345678]

Hi Diva, no message appeared.

Everything else appears to work fine, just apart from the configurations and the message at the top.

James

So, you may need to manually do at least the deletion actions of the auto install script to get it "installed" based on Diva's previous comment/statement that some hosts do not fully support the auto installer actions. In particular where the install script is still trying to install even though it would appear that the software is installed.

[DivaVocals]

Everything else appears to work fine, just apart from the configurations and the message at the top.

Missing the configuration menu and the install success menu repeatedly re-appearing is quite the opposite of working fine..

Like I said some hosts don't work correctly with the auto-installer, and I do not know why..

I suggest rolling back completely.. and by rolling back, yes I mean restore your site from the backup of your site prior to installing Super Orders.. Run the uninstall script I am posting here, and start the install over, but AFTER clicking on an admin link to activate the install as the install instructions state, and BEFORE YOU CLICK ANYWHERE ELSE IN THE ADMIN, you need to MANUALLY delete the YOUR_ADMIN/includes/auto_loaders/config.so.php file to prevent the install from running again..

-- EDIT EXISTING TABLES
ALTER TABLE orders
DROP date_completed,
DROP date_cancelled,
DROP balance_due;

ALTER TABLE orders
DROP split_from_order,
DROP is_parent;

-- DROP TABLES
DROP TABLE IF EXISTS so_payments;
DROP TABLE IF EXISTS so_payment_types;
DROP TABLE IF EXISTS so_purchase_orders;
DROP TABLE IF EXISTS so_refunds;
DROP TABLE IF EXISTS payment_purchase_order;
DROP TABLE IF EXISTS payment_check;
DROP TABLE IF EXISTS payment_check_balance;

-- Store Phone and Fax numbers
--comment out if you want to keep these values
DELETE FROM configuration WHERE configuration_key = 'STORE_FAX';
DELETE FROM configuration WHERE configuration_key = 'STORE_PHONE';

-- Purchase Order payment module configs
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_STATUS';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_PAYTO';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_SORT_ORDER';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_ZONE';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_ORDER_STATUS_ID';

-- Super Orders configuration group
SELECT @t4:=configuration_group_id
FROM configuration_group
WHERE configuration_group_title= 'Super Orders';
DELETE FROM configuration WHERE configuration_group_id = @t4;
DELETE FROM configuration_group WHERE configuration_group_id = @t4;

-- Super Orders admin pages
DELETE FROM admin_pages WHERE page_key ='configSuperOrders';
DELETE FROM admin_pages WHERE page_key ='customersBatchStatusUpdate';
DELETE FROM admin_pages WHERE page_key ='customersBatchFormPrint';
DELETE FROM admin_pages WHERE page_key ='customersBatchPages';
DELETE FROM admin_pages WHERE page_key ='customersSuperDataSheet';
DELETE FROM admin_pages WHERE page_key ='customersSuperShippingLabel';
DELETE FROM admin_pages WHERE page_key ='customersSuperPopUp';
DELETE FROM admin_pages WHERE page_key ='localizationManagePaymentTypes';
DELETE FROM admin_pages WHERE page_key ='reportsOrdersAwaitingPayment';
DELETE FROM admin_pages WHERE page_key ='reportsCashReport';

If that doesn't work, and you are comfortable working in the database, you are going to have to update the admin_pages entries created by Super Orders and correct the "configSuperOrders" page_key to point at the RIGHT configuration group ID.. Right now the Super Orders configuration page is registered, but not pointing to the right configuration group ID. (Hence why the page is "blank")