No Download Link

[JBattin]

I am hoping someone can help me figure out what I have wrong. None of my download orders have download links.
I have included 3 screen shots. It doesn't matter if the product is 0 or >0. The example I have shown is a zero item.

Steps are: 1) add product to cart, 2) request checkout 3) submit order, 4) go to account and view order.

BTW, my download directory is outside of my domain.

Thanks for the help everyone.

[Ajeh]

You Downloads appear to be marked as:
Display Only YES

turn that off ...

The file:
1testfile.zip

appears to have no size and may be a bad or corrupt file on your server ...

Make sure it is a valid ZIP file and reload that file to your server ...

Make a new Test Order with this product and see if it works for you ...

[JBattin]

The only solution was moving the files to the directory under the domain. So what is the trick to getting this to work when having the download directory outside of the domain?

Hopefully there is a solution to this.

Thanks.

[kobra]

So what is the trick to getting this to work when having the download directory outside of the domain?

The tutorials are a valuable resource for these often asked questions
I searched for "downloads"

http://www.zen-cart.com/content.php?...etter-security

[JBattin]

I just thought of something - I have attached my Attribute Configuration screen shot.

My download directory outside of my domain has a minimum of 644 for the directories and files.

Do I need some other setting?


Here is what my .htaccess shows:
# deny *everything*
<FilesMatch ".*">
Order Allow,Deny
Deny from all
</FilesMatch>

# but now allow just *certain* necessary files:
<FilesMatch ".*\.(zip|ZIP|gzip|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA)$">
Order Allow,Deny
Allow from all

# tell all downloads to automatically be treated as "save as" instead of launching in an application directly
# (just uncomment the next 2 lines by removing the '#'):
ForceType application/octet-stream
Header set Content-Disposition attachment
</FilesMatch>

IndexIgnore */*

[JBattin]

Thanks - already followed the instructions on the download FAQ's that I found.

[DrByte]

The only solution was moving the files to the directory under the domain. So what is the trick to getting this to work when having the download directory outside of the domain?

When you moved it, you were supposed to update the path in both configure.php files. That includes making sure the configure.php files are writable before trying to save or upload changes to them.

[JBattin]

I did do that. That's why the file had a green instead of a red. I changed both config files all instances.

[DrByte]

The way it works is simple:

a) the DIR_FS_DOWNLOAD path points to where the files are found (the specified folder must exist on the same server, and PHP/Apache must have permission to access that folder)
b) you put the files into that folder
c) the system reads the files from that folder when forwarding them to the customer

If the system is unable to see the files or is unable to read the files' contents, then of course it fails.
If it can't see or read the files, then that's either because you've told it the wrong place, or because the filesystem is denying access to PHP and/or Apache. In both cases, your hosting company would have to assist you in setting up permissions that work for your particular server.

[JBattin]

I just thought I would update this thread to indicate that my hosting, ixwebhosting, does not allow me to move the download directory outside of the domain name.