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  1. #1
    Join Date
    Nov 2012
    Posts
    100
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    0

    Default Cart No Longer Working: blank page

    My cart is no longer progressing from shipping to payment, just returns a blank page. No php errors are logging on my host's server.

    Recent upgrades include:
    1. Site Mapping/submission add on.
    2. Super Edits (was stable after that).

    Was wondering if there are any known changes to PayPal, etc. I know that vendors' (USPS, PayPal, etc.) changes get made and often the first we know of them is when they break our sites.

  2. #2
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
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    Default Re: Cart No Longer Working

    Any errors in your root directory under Logs????
    Mark
    Hare Do

  3. #3
    Join Date
    Nov 2012
    Posts
    100
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    0

    Default Re: Cart No Longer Working

    I am getting a 403 error when I select the link from my file manager and when I manually type the URL.

    How do I access it??

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Cart No Longer Working

    With your FTP program.

  5. #5
    Join Date
    Nov 2012
    Posts
    100
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    Default Re: Cart No Longer Working

    I hate to be dense but "with my FTP program?" There are two index files one html and the other php. When I read the code in each there's not much there other than header and body tags.

    Can you give me some idea what I should be seeing??

  6. #6
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Cart No Longer Working

    I meant that you would use your FTP program to look in the /logs folder for the error log files haredo referred to. Those will tell us what's causing your blank page problem.

  7. #7
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Cart No Longer Working

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
    Join Date
    Nov 2012
    Posts
    100
    Plugin Contributions
    0

    Default Re: Cart No Longer Working

    Well, the planets have aligned and the cart healed its own sweet self. ARGH but grateful, in any event.

 

 

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