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  1. #1
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    Default delete Payment Method box?

    How do I get rid of the Payment Method box? I'm using a custom Avalara Avatax module so I don't need this box that is on step 2 of 3 of the process (main_page=checkout_payment) (I'm on version 1.5.0)

    I've attached a picture as reference.

    Name:  sorry.jpg
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  2. #2
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    Default Re: delete Payment Method box?

    Anyone?

  3. #3
    Join Date
    Aug 2005
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    Default Re: delete Payment Method box?

    What happens if you use a customer that is in your area/region??
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  4. #4
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    Default Re: delete Payment Method box?

    I haven't had a customer sign in and try from the region the store is based out of (New Jersey). Is there a way to just disable the box?

  5. #5
    Join Date
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    Default Re: delete Payment Method box?

    I haven't had a customer sign in and try from the region the store is based out of (New Jersey)
    Are you just selling in New Jersey??
    If not, check the module settings for "Zone" applied and make it none

    Disabling will only confuse customers that want to buy but can not

    Make a test customer yourself using another email address that is in the selling region
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  6. #6
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    Default Re: delete Payment Method box?

    I'm selling all over the US.

    Are we talking about the Zones section in Locations/Taxes?

  7. #7
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    Default Re: delete Payment Method box?

    What payment module(s) do you have active??

    Most payment modules have a "Payment Zone" drop box that references any zones you have setup
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  8. #8
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    Default Re: delete Payment Method box?

    The only one that is active is Authorize.net (AIM) Payment zone is set to 'none'

  9. #9
    Join Date
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    Default Re: delete Payment Method box?

    In your first post you implied that you're using Avalara to handle your payments, but in your post above you just said that you're only using Authorize.net.

    So ... which is it?

    I don't know Avalara, so I assume they're doing the payment collection for you and handling your taxes magically, and thus nobody's doing any real payments via your actual website. And if that's the case, then you'll need to get whoever wrote the Avalara module to write it correctly so that it properly presents payment choices (EVEN IF IT'S JUST A GENERIC LINE OF TEXT THAT SAYS "Pay by credit card on next screen" if Avalara is handling payment after-the-fact.
    .

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  10. #10
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    Default Re: delete Payment Method box?

    Avalara just does the tax calculating for the order and have nothing to do with the payment gateway. They basically calculate tax and communicate with the corporate bean counters and works within their accounting software.

 

 
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