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  1. #1
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
    Posts
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    0

    Default customer account not showing all orders

    I have a customer that only shows 3 out of 13 orders in her account. I have admin set for the customers to see 100 but hers does not.

    I will reset the number down for management purposes later but why won't it show all the orders?

    They show in the order listing in admin and in the database just not in her account.


    http;//fantasiesrealm.com

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
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    274

    Default Re: customer account not showing all orders

    Could be some plugin causing a conflict, such as COWOA where the order doesn't actually get tied to her account because she chose checkout without an account.
    Could be that the order is in an order-status that isn't defined in Admin->Localization->Order Statuses ... and that's usually caused by either you deleting order statuses from that list or by using a plugin module that changed the order's status to some invalid number or to 0, and thus the lookup doesn't find valid matches when trying to display.

    Or could be from any other plugins you've got on your site. You didn't list them.
    .

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  3. #3
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
    Posts
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    0

    Default Re: customer account not showing all orders

    Sorry about that DrB, I was concentrating on the reason for posting I forgot that part, I don't think these are being naughty but ya never know.

    mods are:
    admin_notes_advanced_0-97.zip
    CAPTCHA Anti-Robot Registration.zip
    ckeditor-for-zencart-3.7c.zip
    column_divider_pro_cdp_v0-4.zip
    column_layout_grid_for_product_listing_1-3-8.zip
    countdown_sidebox_with_image_1-0.zip
    edit_orders_v_for_zen_cart__3-03.zip
    editable_sidebox_1-0.zip
    encrypted_master_password_1-2.zip
    facebook_like_button_1-0.zip
    Image_Handler3_v1_0.zip
    paypal_verified_logo_1-0-7.zip
    pure_css_mega_menu.zip
    sale_endingspecial_ending_1-0.zip
    sales_report_2-3-2.zip
    single_listing_template_1-8.zip
    telephone_not_required_on_signup_1-0.zip
    three_columns_grid_for_new_and_all_products_pages_0-1.zip
    wishlist_09.zip
    zen_lightbox-v1.6.4_1.5-20120428.zip

 

 

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