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  1. #1
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    Apr 2011
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    Idea or Suggestion Store Suddenly Being really slow

    Hey everyone,

    I am havingsome issues with my zen caret store at www.royal-fleur.com

    The home page loads fine ( slow but fine ) but when i want to see a product, it just hang there.

    The product eventually shows up after a while but sometimes it doesn t not show anything except logo and sideboxes.

    Could anyone take a look and help me put here?

    http://www.royal-fleur.com

    Thank you in advance for your help.

  2. #2
    Join Date
    Aug 2005
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    Default Re: Store Suddenly Being really slow

    Try enabling parse time display

    admin > config > logging > Display The Page Parse Time > set to true
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  3. #3
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    Default Re: Store Suddenly Being really slow

    I enable the parse time as suggested.

    I am getting the following when accessing the home page: Parse Time: 1.173 - Number of Queries: 541 - Query Time: 0.58311116897583

    I am getting the following when trying to look at a product: Parse Time: 1.072 - Number of Queries: 582 - Query Time: 0.57140655610657

    I am not sure what to get from these reading. Is it bad or good?

  4. #4
    Join Date
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    Default Re: Store Suddenly Being really slow

    The Query Time is how much time is taken by the database. The Total Parse Time is the amount time it's taking to draw the page (including the Query Time in that total).

    Your numbers reveal that your slowdown comes from your server's CPU being too busy to process all the things it's being asked to do.

    Related article:
    http://www.zen-cart.com/content.php?...eed-up-my-site
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



  5. #5
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    Default Re: Store Suddenly Being really slow

    Thank you DrByte for your explanation. I went thru the suggested articles already and seems that my hosting server is being overwhelmed or too busy.

    I am currently using webhero as a hosting company on a linux server but it is not dedicated.

    Any suggestions on what i should to get my store load faster? what should i request from my hosting provider? Should i get a dedicated server?


    Thanks again for your help on this

  6. #6
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    Default Re: Store Suddenly Being really slow

    It's rare that a dedicated server would be necessary. That would usually only be needed if your store is in the scale of getting thousands of visitors per minute.

    But it's similarly true that many "shared hosting" servers are very poorly tuned, or are "over-sold", as in too many hosting accounts for the amount of horsepower the server has.

    First course of action: complain to your hosting company.
    And check out other options and see what you can get for the same money. See the hosting options on the "Services" page here. Click the Services button at the top of this page.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



 

 

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