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  1. #1
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    Default negative number in dowlaods

    I have a customer who bought an eBook and has now downloaded it -28 times. What does this mean?? I use 1.3.9f

  2. #2
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    Sep 2003
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    Default Re: negative number in dowlaods

    Are you able to test order that Download Product and download it to produce a negative number?

    I have not seen this occur before and am not quite sure how to reproduce this error ...

    What are your settings in the Configuration ... Attribute Settings ...

    What are the Download settings on the Attribute for this Product's download?
    Linda McGrath
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  3. #3
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    Default Re: negative number in dowlaods

    I tried to reproduce the error and couldn't. I've been selling downloadable items for some time now and this is the first time this has happened. The settings are the same as with every other eBook I sell. The only difference is the downloads is set to 10 and the days was kept at 0. I've since given the days a number, thinking it could have been that. Could it just book a fluke. I will keep my eyes open for it happening again. That was the first time I've been given the days a 0, so it could have been that.

  4. #4
    Join Date
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    Default Re: negative number in dowlaods

    Kinda weird ... let us know if you come across that again ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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