is there a way to allow customers to cancel order in their account page, we are finding that customers are forgetting products or missing the discount codes and asking support to cancel their order
is there a way to allow customers to cancel order in their account page, we are finding that customers are forgetting products or missing the discount codes and asking support to cancel their order
No there isn't and if you think about it, the reasons are valid.
- Cancel orders already shipped
- You would has mass confusion and likely ship some unpaid orders
- Credit card hackers then can test cards and even cancel orders when they find one that works
etc
~Melanie
PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO – 12 Steps to Success
**I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.
You can however install Edit Orders.
This gives you as the site administrator the ability to easily edit the order on the admin side of the shop. This way you can edit the order for the customer and still be in control of what is paid for and what not.
Zen cart installation / maintenance / customisation / hosting
Supported Modules: Dutch language pack, Multi site, Dynamic Price Updater and more.
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