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  1. #1
    Join Date
    May 2011
    Posts
    6
    Plugin Contributions
    0

    Default Problems Sending Out Emails

    Hello,

    I am running Zen Cart version 1.3.9h, with a PHP Version 5.3.5, MySQL 5.5.8 and Apache2handler Apache/2.2.17.
    I have not done any up grades yet.
    I am having a lot of difficulty sending out emails, I have tried every single combination and nothing works. This is the way I have set up the Email settings:

    E-Mail Transport Method smtp
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails true
    Send E-Mails true
    Email Archiving Active? true
    E-Mail Friendly-Errors true
    Email Address (Displayed to Contact you) [email protected]
    Email Address (sent FROM) [email protected]
    Emails must send from known domain? Yes
    Email Admin Format? HTML
    Send Copy of Order Confirmation Emails To [email protected]
    Send Copy of Create Account Emails To - Status 1
    Send Copy of Create Account Emails To [email protected]
    Send Copy of Tell a Friend Emails To - Status 0
    Send Copy of Tell a Friend Emails To [email protected]
    Send Copy of Customer GV Send Emails To - Status 0
    Send Copy of Customer GV Send Emails To [email protected]
    Send Copy of Admin GV Mail Emails To - Status 0
    Send Copy of Customer Admin GV Mail Emails To [email protected]
    Send Copy of Admin Discount Coupon Mail Emails To - Status 0
    Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
    Send Copy of Admin Orders Status Emails To - Status 0
    Send Copy of Admin Orders Status Emails To [email protected]
    Send Notice of Pending Reviews Emails To - Status 1
    Send Notice of Pending Reviews Emails To [email protected],
    Set "Contact Us" Email Dropdown List Sales <[email protected]>, Web Master <[email protected]>, Tech Support <[email protected]>
    Allow Guest To Tell A Friend false
    Contact Us - Show Store Name and Address 1
    Send Low Stock Emails 0
    Send Low Stock Emails To [email protected]
    Display "Newsletter Unsubscribe" Link? true
    Audience-Select Count Display false
    SMTP Email Account Mailbox [email protected]
    SMTP Email Account Password ****
    SMTP Email Mail Host mail.xxx.com
    SMTP Email Mail Server Port 587
    Convert currencies for Text emails &pound;,£


    I checked to see if this server could send out emails using another program and yes it does, but when trying to send them using the zen cart, it wouldn't. If I use SMPT it gives me an error "Could not connect to SMPT host "

    I ran out of ideas, I would appreciate very much your input.

    Thank you so much.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Problems Sending Out Emails

    Quote Originally Posted by jbautista View Post
    If I use SMPT it gives me an error "Could not connect to SMPT host "
    That message means that when Zen Cart attempted to contact the server you entered in "SMTP Email Mail Host", the connection was refused or there was no response usually because its an invalid address.

    For reference, the SMTP settings would be the same as you put into Outlook for "outgoing SMTP mail".
    .

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  3. #3
    Join Date
    May 2011
    Posts
    6
    Plugin Contributions
    0

    Default Re: Problems Sending Out Emails

    Thank you for responding.

    I checked the address, password and they are correct. I also even send out emails from the same server using Monzilla's Thunderbird to a gmail account, and I was able to send and also receive. I have tried the other ones, php, sendmail.. etc., and nothing works. I don't know if some is wrong within the configuration of the zen cart. I have not installed so far any updates, I don't know if I should do one. Please advice.

  4. #4
    Join Date
    May 2011
    Posts
    6
    Plugin Contributions
    0

    Default Re: Problems Sending Out Emails

    Thank you for responding.

    I checked the address, password and they are correct. I also even send out emails from the same server using Monzilla's Thunderbird to a gmail account, and I was able to send and also receive. I have tried the other ones, php, sendmail.. etc., and nothing works. I don't know if some is wrong within the configuration of the zen cart. I have not installed so far any updates, I don't know if I should do one. Please advice.

 

 

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