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  1. #1
    Join Date
    Feb 2011
    Posts
    9
    Plugin Contributions
    0

    Default International Customer Address Not Working with USPS

    Every time I try to have this customer place an order, zen cart/usps will not allow the order to go through.
    However, when I go to the usps site and manually purcahse a shipping label, the address works fine.
    What is wrong with zen cart that it won't take this particular address?

    Delivery Address:
    113 AVENUE HERBERT HOOVER
    BRUSSELS
    BELGIUM

    customer says the postal code is 1030, but the USPS site doesn't even end up placing that on the label for some reason
    I have set to empty in configuration/minimum values the state and postal code settings particularly for customers like this who have no state to enter. I would really like to put this order through zen cart to have the memory of the order, but I can't get it to go through with this address. I have tried it with and without the postal code and still it doesn't work. What is wrong?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: International Customer Address Not Working with USPS

    In your admin for the usps module what if anything do you have listed for

    Shipping Zone
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Feb 2011
    Posts
    9
    Plugin Contributions
    0

    Default Re: International Customer Address Not Working with USPS

    Quote Originally Posted by kobra View Post
    In your admin for the usps module what if anything do you have listed for

    Shipping Zone
    Under shipping zone I have "none" chosen in the usps module, so nothing.

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: International Customer Address Not Working with USPS

    Have you updated the usps module??
    http://www.zen-cart.com/showthread.p...anuary-27-2013
    Zen-Venom Get Bitten

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR