Ok here's the deal... had site hosted on mydomain servers but they have lots of spammers so business emails were being labeled as spam by aol, cs, comcast, time warner, and several other isps. Got ticked and moved the site to a local company late last year thinking they had their own servers. Now I'm still getting blocked by the same isps labeled as spam because my new company leases server space from a big company in Utah and their servers are flagging as spam by the same isps. When I put the ip of the Utah into comcast or others it says spammer.
My hosting guy said to fix it I need to send email through our gmail acct which shouldn't be labeled as spam. He had me set the site settings to the following...
SMTP Email Account Mailbox ***@gmail dot com
SMTP Email Account Password ******
SMTP Email Mail Host smtp.gmail.com
SMTP Email Mail Server Port 465
(note I blocked email addresses out so we don't get spammed)
In gmail I have send mail as: set as a default to ***@gmail dot com. Under that email address I also have our ***@osdparts.com email address (the one all business email comes and goes to in outlook and from the site) added and have it set as send as alias under info. No mail.osdparts.com setting is specified so google shouldn't be going through there. I've also tried totally deleting ***@osdparts.com from google and it still flags as spam.
Since the gmail email address is set to default it should send through gmail right? I think somehow it's going to google then from google going through mail.osdparts.com even though that's not set or listed in google. That or the isps are seeing osdparts.com and labelling my site as spam. Or google is seeing osdparts.com in our email address and directing the mail through mail.osdparts.com instead of through their mail server. The info on the latest email that was blocked is below and it was sent automatically from the site trough gmail to our customer who is on AOL. The spam IP address is in bold and rhostbh is our host which I wouldn't think should be showing at all if sending through gmail.
Return-path: <>
Envelope-to: ***@osdparts.com
Delivery-date: Thu, 28 Feb 2013 13:50:34 -0700
Received: from [69.89.16.161] (port=54856 helo=proxy1.rhostbh.com)
by rsj14.rhostjh.com with smtp (Exim 4.80)
id 1UBAR0-0004Dy-NG
for ***@osdparts.com; Thu, 28 Feb 2013 13:50:34 -0700
Received: (qmail 12267 invoked for bounce); 28 Feb 2013 20:50:34 -0000
Date: 28 Feb 2013 20:50:34 -0000
From: [email protected]
To: ***@osdparts.com
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="1361477024proxy1.rhostbh.com23625028"
Subject: failure notice
X-Antivirus: AVG for E-mail 2012.0.2221 [2639/5587]
X-AVG-ID: ID353E48F7-94723F0
No matter what somehow I need to figure out how to send emails to customers so they aren't labeled as spam by those isps and need to do this fast since our busy season is kicking in right now. Any help to get our emails to customers is greatly appreciated!
Bookmarks