MY website www.floridasdying.com has a zencart installed and I have a paypal express payment module which processes all of my sales. I got an email from paypal explaining to me that their data center had moved from Phoenix to Salt Lake City last year and that the Phoenix server has been a back up data center for the last year. Apparently my API transactions were still being routed to the back up data center and as of yesterday if the problem was not corrected my transactions would no longer go through.
In order to fix the problem I needed to update the list of IP addresses my site would allow. When I go into my payment module I cannot find any options to update my list of IP addresses. I called paypal and they could not tell me how to resolve this problem. What needs to be done to fix this problem? I tried going around it by giving myself new API credentials hoping this would remedy the problem, but had no such luck. I am going to call my host company to see if they can fix the problem, but if not I need to know what to do in my zencart admins to fix this issue.
THanks,
Rich
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