Results 1 to 8 of 8
  1. #1
    Join Date
    Nov 2012
    Posts
    4
    Plugin Contributions
    0

    Default e-mail cc not arriving

    When setting up e-mail notifications using this format for two receivers... Name 1 <email@address1>, Name 2 <email@address2>, the first email address receives notice emails about sales and new members, but the second one does not receive a copy. Anyone know why?

    Putt Fleming

  2. #2
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,098
    Plugin Contributions
    0

    Default Re: Bug in e-mail cc...

    Use no comma after the second email address
    Mark
    Hare Do - Does the rabbit beat Zen "never".
    Zen Cart 1.5.1 Update Release Need help Purchase the Book

  3. #3
    Join Date
    Nov 2012
    Posts
    4
    Plugin Contributions
    0

    Default Re: Bug in e-mail cc...

    Quote Originally Posted by haredo View Post
    Use no comma after the second email address
    Still doesn't work... this is what I have in e-mail options... Niki <Niki@STGlassBlock.com>, Putt <Putt@PuttFleming.com>

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    67,556
    Plugin Contributions
    6

    Default Re: Bug in e-mail cc...

    In the Configuration ... E-Mail Options ... what are you using for:
    E-Mail Transport Method

    this should be set to: smtpauth

    Then, at the bottom of the list are 4 SMTP settings, you need to set those up for your a valid email address for your domain ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  5. #5
    Join Date
    Nov 2012
    Posts
    4
    Plugin Contributions
    0

    Default Re: Bug in e-mail cc...

    Quote Originally Posted by Ajeh View Post
    In the Configuration ... E-Mail Options ... what are you using for:
    E-Mail Transport Method

    this should be set to: smtpauth

    Then, at the bottom of the list are 4 SMTP settings, you need to set those up for your a valid email address for your domain ...
    I have set smtpauth as email transport method.

    Niki <Niki@STGlassBlock.com>, Putt<Putt@PuttFleming.com> is the Email account mailbox

    Password is in... should it be the main server password or individual password?

    SMTP port is 25

  6. #6
    Join Date
    Nov 2012
    Posts
    4
    Plugin Contributions
    0

    Default Re: Bug in e-mail cc...

    I have set smtpauth as email transport method.

    Niki <Niki@STGlassBlock.com>, Putt<Putt@PuttFleming.com> is the Email account mailbox

    Password is in... should it be the main server password or individual password?

    SMTP port is 25

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    67,556
    Plugin Contributions
    6

    Default Re: Bug in e-mail cc...

    It needs to be the password for the account that you are using for the email for the domain so that it can be authenticated ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  8. #8
    Join Date
    Jan 2004
    Posts
    60,410
    Blog Entries
    4
    Plugin Contributions
    144

    Default Re: e-mail cc not arriving

    Quote Originally Posted by puttfleming View Post
    When setting up e-mail notifications using this format for two receivers... Name 1 <email@address1>, Name 2 <email@address2>, the first email address receives notice emails about sales and new members, but the second one does not receive a copy. Anyone know why?
    You said that emails to the 1st address are arriving, but emails to the 2nd email address are not?
    Have you tested reversing them?
    If Zen Cart isn't actually displaying an error about either address, then it has been able to successfully deliver the outgoing email to the sending server. After that all the delivery steps are at the mercy of the email servers, not Zen Cart.
    What error message are you getting?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



 

 

Similar Threads

  1. mail sent but never arriving
    By tokkie in forum General Questions
    Replies: 3
    Last Post: 23 Feb 2010, 02:49 PM
  2. Email not arriving
    By rscott91 in forum General Questions
    Replies: 7
    Last Post: 25 Jul 2009, 04:14 AM
  3. GV e-mail not arriving when sending to myself
    By retrobec in forum Discounts/Coupons, Gift Certificates, Newsletters, Ads
    Replies: 0
    Last Post: 28 Nov 2007, 07:50 PM
  4. E-mails not arriving...
    By Matt Noiseux in forum General Questions
    Replies: 12
    Last Post: 20 Sep 2007, 07:11 PM
  5. Emails Not Arriving
    By DanAKAL in forum General Questions
    Replies: 1
    Last Post: 6 Jan 2007, 10:50 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •