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  1. #1
    Join Date
    May 2013
    Location
    Columbus, OH
    Posts
    4
    Plugin Contributions
    0

    Default Customer can't login after new install

    Hello,

    First of all, I have never used Zen Cart before. This is my first web store and after some searching decided Zen Cart had all the features I needed. I completed a fresh install today on my store. After setting up a few basic settings, I added an item then proceeded to test the item by going to my store and attempting purchase. I downloaded my version from Zen Cart and it is V1.50. When I added the 1 item I created to my cart, I then proceeded to check out. I created a new account and after entering all the data and pressing enter, it just reloaded the page. I verified on my admin that my customer account had been created, and then tried to log in on the checkout page. Again it just reloaded the page. No errors. The admin shows me logging in a total of four times, but it doesn't proceed past that point. I have no add-ons installed, and I assume I am missing something in the configuration with regard to the shopping cart. Any help would be appreciated. I searched the forums, but couldn't find an answer.

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,106
    Plugin Contributions
    11

    Default Re: Customer can't login after new install

    You may feel like you've provided enough information but, without many of the posting tips answers, we'd just be making a WAG.

    Please reply with answers to all especially a link to your site. If you don't want it in the open, just follow the instructions in the NOTE at the bottom of the tips.

    (Posting Tips window appears above the input box when you click Reply below)

  3. #3
    Join Date
    May 2013
    Location
    Columbus, OH
    Posts
    4
    Plugin Contributions
    0

    Default Re: Customer can't login after new install

    http://www.tri-stateglove.com/store/

    Sorry. I meant to include it. As I mentioned, I only added the one item.

  4. #4
    Join Date
    May 2013
    Location
    Columbus, OH
    Posts
    4
    Plugin Contributions
    0

    Default Re: Customer can't login after new install

    Quote Originally Posted by jbrintnell View Post
    http://www.tri-stateglove.com/store/

    Sorry. I meant to include it. As I mentioned, I only added the one item.
    I am using version 1.5.

    The site is a fresh install with no plugins installed.

    Zen Cart was installed by downloading from zen cart website, extracting and copying to my server.

    Server OS: Linux 3.2.44 Database: MySQL 5.5.23-55
    Server Date: 05/20/2013 07:08:26 Database Date: 05/20/2013 07:08:26

    Server Up Time: 07:08:26 up 5 days, 21:11, 0 users, load average: 0.04, 0.01, 0.00 HTTP Server: Apache
    PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 64M PHP Safe Mode: Off
    PHP File Uploads: On Max Size: 64M POST Max Size: 64M
    Database Data Size: 218 kB Database Index Size: 394 kB

  5. #5
    Join Date
    May 2013
    Location
    Columbus, OH
    Posts
    4
    Plugin Contributions
    0

    Default Re: Customer can't login after new install

    Disregard. I found that I didn't have any payment modules or shipping modules installed.

  6. #6
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,106
    Plugin Contributions
    11

    Default Re: Customer can't login after new install

    Thanks for letting everyone know that the solution was completing the installation of shipping and payment.

    There are so many options when it comes to payment and shipping that a "standard" installation would be anything but.

 

 

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