Hello guys. I have my settings set for free shipping in 48 Lower states if customer spends $50 or more. For any order below this amount and/or out of this 48 states UPS rates take over.
This settings was working smooth for USA and worldwide for almost a year with no changes. Last two months i am having some weird things happening already second time.
Someone places an order to be shipped to Singapore and the store gives him a free shipping. When i put that same address into my account and put all that same exact items i get worldwide shipping UPS rates.
Same thing happened yesterday. Someone placed an order to be shipped to Abu-Dhabi UAE and it did gave a free shipping instead of a UPS worldwide ($86.00 difference).
I think they put billing info an american address then shipping info an american address, then they go modify the shipping address to change it to something else, and something happens at that point, may be caches problem or something. But even i put identical information into my testing customer account, i cannot recreate this, i get regular UPS rates, meaning my settings are correct. Anyone ever had this situation/bug or whatever this is?
i am running 1.5.0.
Bookmarks