How can I setup a free download

[Scully]

Anyone? Help? Please?

[dw08gm]

Your images need to be reduced to reduce webpage load time.

se x is great but not as good as the real thing.

[Scully]

Most of the images are already at 500x800 to fit within a standard screen...and I agree. LOL But my client does a booming business with this site.

Still, I need help setting this up properly so that someone ordering the free Writer's Guide can complete the transaction. Right now it's stalling in the middle of the checkout procedure, and I don't know how to fix the problem. Can anyone please help?

[stevesh]

It it possible to turn off the Order Steps mod temporarily ? Please triple check the /cache folder for current error log files. That looks like a partial blank page problem and should generate an error.

[Scully]

How do I turn off the Order Steps mod?

There are no current error files in the Cache folder. The most recent is 10/31.

[Scully]

Anyone?

*sigh*

Sorry to keep coming back to this and asking repeatedly for help, but we really need to get it fixed stat, and I haven't a clue where to begin!

[stevesh]

What version of Zencart are you using ? If you aren't sure, you can check in Admin - Tools - Server/Version Info

[Scully]

I'm using 1.5.0.

[mc12345678]

I'm using 1.5.0.

Not to divert from the current path of thought/resolution, does the same problem occur with a non free item?

[Scully]

Actually, no. Pay items work just fine. In fact, if I add a pay item to the cart at the same time as I add the free one, step 4 seems to work fine. It's only when I only add the free item that it's producing a blank page.