Results 1 to 10 of 10
  1. #1
    Join Date
    Jan 2010
    Posts
    80
    Plugin Contributions
    0

    Default Orders paid for by Paypal not appearing

    I have 2 sites where, starting yesterday, orders paid for by Paypal are going through successfully to Paypal but the order is not appearing in Zen Cart Admin.

    These 2 sites have been live for about 3 years with no problems and there have been no changes to either site for at least a year.

    Does anyone know if Paypal have made any recent changes or have any other ideas what could suddenly be causing this?

  2. #2
    Join Date
    Sep 2008
    Posts
    210
    Plugin Contributions
    21

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    I think your customers had completed the checkout however they close their browser (firefox, ie or chrome..) so your site can not get data from Paypal.
    Our Site: http://zucando.com
    Marketing Plugins: Marketing Modules
    Free Response Templates: Responsive Templates

  3. #3
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    Paypal IPN (Standard) or Express ?

  4. #4
    Join Date
    Jan 2010
    Posts
    80
    Plugin Contributions
    0

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    Thanks for your response - this may account for 1 or 2 failures but every order paid for by Paypal is failing to reach Zen Cart so I am sure not every customer is doing this. Also it has worked fine for 3 years so why would this suddenly start now?

  5. #5
    Join Date
    Jan 2010
    Posts
    80
    Plugin Contributions
    0

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    Paypal IPN

  6. #6
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    I would switch to Express. It's possible some configuration setting or software version on your server is interfering with the outdated IPN connection method.

  7. #7
    Join Date
    Jan 2010
    Posts
    80
    Plugin Contributions
    0

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    OK thanks for that. A couple of questions:

    1. Is 1.3.9h compatible with Paypal Express?

    2. When I go to install Paypal Express in Zen Cart there is a requirement for CURL (which I have never heard of) - do I need to check with my web host that this is active on the server?

    3. Are there any other requirements as I can't remember why I didn't go for Express when these sites were first set up but it may have been to do with other requirements.

    Thanks again.

  8. #8
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    1. Yes

    2. Your host should have CURL installed.

    3. In the past, Express didn't allow people without Paypal accounts to use a credit card. That's no longer true. There is no reason I'm aware of to use IPN anymore.

  9. #9
    Join Date
    Jan 2010
    Posts
    80
    Plugin Contributions
    0

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    Quote Originally Posted by stevesh View Post
    1. Yes

    2. Your host should have CURL installed.

    3. In the past, Express didn't allow people without Paypal accounts to use a credit card. That's no longer true. There is no reason I'm aware of to use IPN anymore.
    Thanks I appreciate your help.

  10. #10
    Join Date
    Apr 2012
    Posts
    23
    Plugin Contributions
    0

    Default Re: Orders paid for by Paypal not appearing in Zen Cart

    I had the same issues. I changed to Express and have not had a problem since
    Just as an FYI

    Dave

 

 

Similar Threads

  1. v151 allow for orders to be sent but paid for by phone, not credit card
    By jonkip in forum Managing Customers and Orders
    Replies: 2
    Last Post: 8 Jul 2014, 03:06 PM
  2. Problem with Paypal IPN Orders Paid but not showing up
    By ernestpr in forum Built-in Shipping and Payment Modules
    Replies: 1
    Last Post: 19 Oct 2010, 05:40 AM
  3. Paypal Orders Not Appearing in Admin
    By Sheehan in forum Built-in Shipping and Payment Modules
    Replies: 18
    Last Post: 28 Aug 2008, 11:34 PM
  4. Orders paid for by PayPal but not showing in Admin
    By ladygodiva in forum Managing Customers and Orders
    Replies: 28
    Last Post: 22 Mar 2008, 02:42 PM
  5. Orders not appearing in PayPal
    By Aris135 in forum PayPal Express Checkout support
    Replies: 8
    Last Post: 26 Oct 2007, 07:29 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR