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  1. #1
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    red flag Free Shipping Problem

    I'd like all my items to be 'free shipping'.
    (We all know there's no such thing as free shipping, but it works on eBay, so why not on the website as well)

    The only shipping module I have activated is the Free Shipper.
    However, all the items I've added have this warning on them.

    Warning: Yes makes the product - Free Shipping, Shipping Address Required
    Free Shipping Module is required when all products in the order are Always Free Shipping Products.

    Also, the image seems to be missing in the back end for free shipping, but that not necessarily a problem.
    I have the Admin>Configuration>Product Types>Product - Free Shipping as Y

    Under Product type Info layout options, I have the following,

    Show Model Number 1
    Show Weight 0
    Show Attribute Weight 1
    Show Manufacturer 0
    Show Quantity in Shopping Cart 1
    Show Quantity in Stock 1
    Show Product Reviews Count 1
    Show Product Reviews Button 1
    Show Date Available 1
    Show Date Added 1
    Show Product URL 1
    Show Starting At text on Price 1
    Show Product Additional Images 1
    Product Free Shipping Image Status - Catalog 0
    Show Metatags Title Default - Product Title 1
    Show Metatags Title Default - Product Name 1
    Show Metatags Title Default - Product Model 1
    Show Metatags Title Default - Product Price 1
    Show Metatags Title Default - Product Tagline 1
    Product Price Tax Class Default - When adding new products? 0
    Product Virtual Default Status - Skip Shipping Address - When adding new products? 0
    Product Free Shipping Default Status - Normal Shipping Rules - When adding new products? 0
    PRODUCT Attribute is Display Only - Default 0
    PRODUCT Attribute is Free - Default 1
    PRODUCT Attribute is Default - Default 0
    PRODUCT Attribute is Discounted - Default 1
    PRODUCT Attribute is Included in Base Price - Default 1
    PRODUCT Attribute is Required - Default 0
    PRODUCT Attribute Price Prefix - Default 1
    PRODUCT Attribute Weight Prefix - Default 1

    Is there anything else I need to change?

  2. #2
    Join Date
    Apr 2007
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    Ontario, Canada
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    Default Re: Free Shipping Problem

    I setup my cart like yours...

    In Admin-> Catalog-> Categories/Products-> Your Category-> new product-> the product type dropdown defaults to 'Product - General'

    Adding products this way, then changing the setting on the product info page mimics the problems you described above

    Change the product type select dropdown to 'Product - Free Shipping', then continue to make a product. You will see the free shipping logos correctly :)

    It also uses a separate product_free_shipping.php in admin and on the live site to input/display the correct information.

    (Be sure the image is uploaded - includes/templates/YOUR_TEMPLATE/images/always-free-shipping.gif)
    Last edited by twitchtoo; 24 Dec 2013 at 08:07 AM.
    Twitch.
    Live Chat at http://www.twitchtoo.com - Do you work for free? Please donate.
    Ready to lead my generation with education and understanding.

  3. #3
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    Default Re: Free Shipping Problem

    Quote Originally Posted by twitchtoo View Post
    I setup my cart like yours...

    In Admin-> Catalog-> Categories/Products-> Your Category-> new product-> the product type dropdown defaults to 'Product - General'

    Adding products this way, then changing the setting on the product info page mimics the problems you described above

    Change the product type select dropdown to 'Product - Free Shipping', then continue to make a product. You will see the free shipping logos correctly :)

    It also uses a separate product_free_shipping.php in admin and on the live site to input/display the correct information.

    (Be sure the image is uploaded - includes/templates/YOUR_TEMPLATE/images/always-free-shipping.gif)
    Thanks Twitchtoo.

    I'll change it over.
    Oh, and the free shipping icon is showing up. Wasn't in the back end, but is in the actual Website.
    Thanks for your help. Much appreciated.

  4. #4
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    Default Re: Free Shipping Problem

    Damn, I suppose this means I have to take out all the products I've put up already and start again.

  5. #5
    Join Date
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    Ontario, Canada
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    Default Re: Free Shipping Problem

    No need to start over, in the database - products table, change the 'products_type' to '5' instead of '1' for the free shipping product type.

    If there's hundreds to change you can use a one liner SQL patch... let me know if you need it.
    Twitch.
    Live Chat at http://www.twitchtoo.com - Do you work for free? Please donate.
    Ready to lead my generation with education and understanding.

  6. #6
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    Default Re: Free Shipping Problem

    Quote Originally Posted by twitchtoo View Post
    No need to start over, in the database - products table, change the 'products_type' to '5' instead of '1' for the free shipping product type.

    If there's hundreds to change you can use a one liner SQL patch... let me know if you need it.
    Thanks twitchtoo,
    No need for the patch, I only had a few.
    The warning is still showing, even though I used the Products free shipping, so I'll try changing the 1 to a 5.
    I did do a check through Paypal and it worked with no problems.
    Thanks again and have a good Christmas.
    Much appreciate the help.

  7. #7
    Join Date
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    Default Re: Free Shipping Problem

    It's a static warning. I'm certain the original coder was aware of the complications of making things free... and given that all of the collect_info.php pages look the same, how would you ever know why the cart was giving free shipping on some products but not others?

    Thank the fellow that warned you, then hide or change the warning display in adminlook for: TEXT_FREE_SHIPPING_EDIT

    Located in admin/english/categories.php, admin/languages/english.php and all of the collect_info.php pages.

    Christmas cheers to you!
    Twitch.
    Live Chat at http://www.twitchtoo.com - Do you work for free? Please donate.
    Ready to lead my generation with education and understanding.

  8. #8
    Join Date
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    Default Re: Free Shipping Problem

    Quote Originally Posted by twitchtoo View Post
    It's a static warning. I'm certain the original coder was aware of the complications of making things free... and given that all of the collect_info.php pages look the same, how would you ever know why the cart was giving free shipping on some products but not others?

    Thank the fellow that warned you, then hide or change the warning display in adminlook for: TEXT_FREE_SHIPPING_EDIT

    Located in admin/english/categories.php, admin/languages/english.php and all of the collect_info.php pages.

    Christmas cheers to you!
    Thanks for the explanation Twitchtoo. I agree, there could be a problem in that regard, especially if some are free and others aren't.

    Again thanks for the help.
    Jenvin

 

 

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