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  1. #1
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
    Plugin Contributions
    1

    Default After update, all states taxed

    Performed the update to V1.5.3 yesterday.

    First order calculated and charged sales tax for a state where there is no tax rate.

    We only charge sales tax for Idaho. First order was from PA and the Idaho tax rate was used.

    No setup changes were made when importing the v1.3.9H database into v1.5.3.

    I didn't read anything about needing to revisit those settings and assumed the update would keep the previous settings.

    Install v1.5.3 & verify functionality
    Drop v1.5.3 DB & import v1.3.9h DB
    Drop table prefix
    Run zc_install to update DB to v1.5.3
    Verify basic functionality.
    convert charset from latin1 to utf8

    Proceed to install new template and plugins.

    Wake up this morning with first order showing sales tax charged to PA customer.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: After update, all states taxed

    If you look at your Zone Definitions, what do you see in the DETAILS for you Idaho Tax Zone?
    Last edited by Ajeh; 4 Aug 2014 at 03:27 PM. Reason: fixed state name
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
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    Default Re: After update, all states taxed

    Zone definitions:
    Idaho
    International
    USA
    No IOWA

    All are RED dot status
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  4. #4
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
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    Default Re: After update, all states taxed

    I just noticed

    when looking at admin/customers/customers
    WARNING: An Error occurred, please refresh the page and try again.
    appears at the top of the screen.

    And the typical customer info details box that usually appears to the right, is not present.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  5. #5
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,539
    Plugin Contributions
    88

    Default Re: After update, all states taxed

    Hmm, that doesn't happen in my ZC v1.5.3 test installation; what's been logged (remember that admin-level logs might include your admin folder name)?

  6. #6
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
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    1

    Default Re: After update, all states taxed

    Going to look right now.

    It appears to function as expected in my sandbox.

    The only difference is that when making the move to the live site, I used the v1.5.3hotfix installer.
    Then copied all the files from the functional sandbox which contained the mods.

    Brainfart, possibly
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: After update, all states taxed

    Go to Locations / Taxes ... Zones Definitions ... and for Idaho click on the DETAILS ... what do you have set?

    You should see:
    Country: United States
    Zone: Idaho

    If not, you need to set the DETAILS of the Zone Definition for it to work ... the red dot means the Zone is not defined so you will get everything ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
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    1

    Default Re: After update, all states taxed

    Logfile probably indicates an OOPS or overlooked edit when moved from sandbox to live

    Code:
    [04-Aug-2014 07:18:36 America/Los_Angeles] PHP Fatal error:  1054:Unknown column 'EMP_LOGIN_ADMIN_PROFILE_ID' in 'where clause' :: SELECT admin_profile, admin_pass from admin WHERE admin_id = 1 AND admin_profile IN (EMP_LOGIN_ADMIN_PROFILE_ID) ==> (as called by) /home/chainwea/public_html/ADMIN/customers.php on line 1211 <== in /home/chainwea/public_html/includes/classes/db/mysql/query_factory.php on line 155
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  9. #9
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,008
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    1

    Default Re: After update, all states taxed

    Quote Originally Posted by Ajeh View Post
    Go to Locations / Taxes ... Zones Definitions ... and for Idaho click on the DETAILS ... what do you have set?

    You should see:
    Country: United States
    Zone: Idaho

    If not, you need to set the DETAILS of the Zone Definition for it to work ... the red dot means the Zone is not defined so you will get everything ...
    Something is not quite right since I didn't have to do anything when working with my sandbox installation.
    Surely a brainfart on my part when things moved.

    Will making these edits potentially compound the issues if caused by a glitch during my upgrade?
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  10. #10
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: After update, all states taxed

    It shouldn't ... right now it appears all of your Zone Definitions have no DETAILS set on them so none of them will work ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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