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  1. #1
    Join Date
    Sep 2013
    Location
    Warren, Oregon
    Posts
    117
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    Default PayPal Error (35) error:1408F10B SSL3_GET_RECORD:wrong version number

    PayPal Express has been working well up until we received this error.

    Dear store owner,
    An error occurred when attempting to initiate a PayPal Express Checkout transaction. As a courtesy, only the error "number" was shown to your customer. The details of the error are shown below.



    (35) error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number

    Zen Cart message: An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance.

    Problem occurred while customer was attempting checkout with PayPal
    Express Checkout.


    We are ZC v1.5.1

    Thanks for any insight you can provide.

    Phil and Pam
    www.heirloomstocherish.com

  2. #2
    Join Date
    May 2006
    Location
    Gardiner, Maine
    Posts
    2,289
    Plugin Contributions
    22

    Default Sudden paypal pro problems - has paypal changed things today?

    Two carts just started throwing errors with PayPal Pro.

    First error is error:14094410:SSL routines:SSL3_READ_BYTES:sslv3

    Second is error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong
    version number

    I found a post here: http://stackoverflow.com/questions/2...r-paypal-maybe

    It says they believe PayPal has changed - and the fix someone has discover is this:
    curl_setopt($handle, CURLOPT_SSLVERSION, 4);

    Has anyone heard anything?

    Just found this: https://www.ssllabs.com/ssltest/anal...ypal.com%2Fnvp
    The full-time Zen Cart Guru. WizTech4ZC.com

  3. #3
    Join Date
    Jan 2011
    Posts
    70
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    0

    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    Getting this too. Same ZC version 1.5.1

    Looks like a sudden change made by Paypal, some discussion here: http://stackoverflow.com/questions/2...r-paypal-maybe

  4. #4
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    Quote Originally Posted by Phil Soth View Post
    PayPal Express has been working well up until we received this error.

    Dear store owner,
    An error occurred when attempting to initiate a PayPal Express Checkout transaction. As a courtesy, only the error "number" was shown to your customer. The details of the error are shown below.



    (35) error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number

    Zen Cart message: An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance.

    Problem occurred while customer was attempting checkout with PayPal
    Express Checkout.


    We are ZC v1.5.1

    Thanks for any insight you can provide.

    Phil and Pam
    www.heirloomstocherish.com
    Sounds like this (posted about 8hrs ago)
    http://stackoverflow.com/questions/2...r-paypal-maybe

    I'm not sure this will be of any help though. Point is, you're not alone.

    Cheers
    RodG

    PS: Shoot. you just beat me to it. Exact same link. LOL

  5. #5
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    Yes, the immediate solution is to change the CURLOPT_SSLVERSION from 3 to 4 ... or comment-out the line entirely.
    .

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    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Jan 2011
    Posts
    70
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    0

    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    Quote Originally Posted by RodG View Post
    Shoot. you just beat me to it. Exact same link. LOL

    Cheers
    RodG
    Hehe, as you say--good to know we're all aware of it. Hopefully the thread catches the attention of the right people, assuming any ZC updates are needed.
    The stackoverflow thread links to the Paypal SDK github discussion, which has been updated to closed/resolved.

  7. #7
    Join Date
    Nov 2008
    Posts
    54
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    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    Add me to the list as well. Both pro and express checkouts affected. Orders bouncing all morning.

  8. #8
    Join Date
    Jan 2011
    Posts
    70
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    0

    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    Quote Originally Posted by DrByte View Post
    Yes, the immediate solution is to change the CURLOPT_SSLVERSION from 3 to 4 ... or comment-out the line entirely.
    In the Paypal github discussion (https://github.com/paypal/rest-api-sdk-php/pull/127) the "official" recommendation appears to be changing CURLOPT_SSLVERSION

    I have no expertise here, just reading the posts; happy to follow the official ZC recommendation.
    Changes to: "/includes/modules/payment/paypal/paypal_curl.php" correct?

  9. #9
    Join Date
    Nov 2008
    Posts
    54
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    0

    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    I found the string to change, fortunately its easy:

    /web/content/includes/modules/payment/paypal/paypal_curl.php
    Line #58 : CURLOPT_SSLVERSION => 3,

    Change to CURLOPT_SSLVERSION => 4,

    It works ...for now. Thanks for the notice paypal...
    Last edited by nightdesigns; 15 Oct 2014 at 06:15 PM.

  10. #10
    Join Date
    Jan 2011
    Posts
    70
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    0

    Default Re: PayPal Express Checkout Error (35) error:1408F10B

    Quote Originally Posted by nightdesigns View Post
    I found the string to change, fortunately its easy:

    /web/content/includes/modules/payment/paypal/paypal_curl.php
    Line #58 : CURLOPT_SSLVERSION => 3,

    Change to CURLOPT_SSLVERSION => 4,

    It works ...for now. Thanks paypal
    Good to hear it worked for you. It was a sudden change, but it's related to a new, serious bug with ssl: "Poodle"

 

 
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