"HTML Editor" doesn't offer "HTML/Rich-Text editor "option

**lina0962** · 28 Oct 2014, 04:26 AM

In my configuration/store/HTML Editor, I cannot find the option for "HTML/Rich-Text editor "option, only 'Plain text". How to fix it?

**lina0962** · 28 Oct 2014, 04:47 AM

Ive installed CK editor and in the my store section ive set it to those editors but still I only get the text editor with my define pages. I think its not picking up the editors. They are on the list but when I select them the page refreshes but it returns to text and not to the editor chosen.

Please help?

**mc12345678** · 28 Oct 2014, 06:18 AM

Does it work when editing a product?
Php version, ck editor version? I thought I saw a new one published recently. Haven't tried it yet though.

**section1** · 15 Dec 2015, 11:46 AM

I too have the same problem, how do I fix this

**mc12345678** · 15 Dec 2015, 02:19 PM

Originally Posted by section1

I too have the same problem, how do I fix this

Please elaborate with details. A good place to start is by answering the questions/requests in the posting tips.

**DrByte** · 17 Dec 2015, 04:03 AM

Originally Posted by section1

I too have the same problem, how do I fix this

Every time I've encountered "the editor isn't showing", it's because during the upload of your editor-of-choice you put the files in the wrong place on the server, or your store's in a language that isn't supported by the editor you're trying to use.