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  1. #1
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    Default Turn off email receipt

    I like to use the email ALL CUSTOMERS function, but some want of that list. How can I shut those individuals off from receiving emails when I use it?

  2. #2
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    Default Re: Turn off email receipt

    Quote Originally Posted by BrianWI View Post
    I like to use the email ALL CUSTOMERS function, but some want of that list. How can I shut those individuals off from receiving emails when I use it?
    Unsubscribe them, then send ONLY to Subscribers

  3. #3
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    Default Re: Turn off email receipt

    That is for the NEWSLETTER, not for the email all customers function. Two different things.

  4. #4
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    Default Re: Turn off email receipt

    Quote Originally Posted by BrianWI View Post
    That is for the NEWSLETTER, not for the email all customers function. Two different things.
    Admin->Tools->Send Email->Send Email To Customers
    When I open the Customer drop down I get

    --------------------
    Please Select
    All Customers (17659)
    All Newsletter Subscribers (6697)
    Dormant Customers ......
    Active Customers ......
    More choices .....
    (And then a list of all customer names)
    --------------------

    Is this NOT what you want?
    Last edited by gilby; 20 Nov 2014 at 06:06 AM.

  5. #5
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    Default Re: Turn off email receipt

    Quote Originally Posted by BrianWI View Post
    I like to use the email ALL CUSTOMERS function, but some want of that list. How can I shut those individuals off from receiving emails when I use it?
    If you have customers who NEVER want ANY emails from your store (including no order-related emails) you can use phpMyAdmin to edit their customer record in the customers table in your database, and set the customers_email_format field to NONE instead of TEXT or HTML.
    But, if you do that your store will NEVER email them anymore, even if they purchase something. They would have to re-select either TEXT or HTML from their My Account screen to re-choose their email preference if they wanted to once again start receiving those emails.

    It's better to use the Newsletter option so customers can opt-in or opt-out as desired.
    .

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  6. #6
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    Default Re: Turn off email receipt

    But only 5% subscribe to the newsletter.

    Anyone have some code that would allow one to turn off emails JUST for the email all function?

    Quote Originally Posted by DrByte View Post
    If you have customers who NEVER want ANY emails from your store (including no order-related emails) you can use phpMyAdmin to edit their customer record in the customers table in your database, and set the customers_email_format field to NONE instead of TEXT or HTML.
    But, if you do that your store will NEVER email them anymore, even if they purchase something. They would have to re-select either TEXT or HTML from their My Account screen to re-choose their email preference if they wanted to once again start receiving those emails.

    It's better to use the Newsletter option so customers can opt-in or opt-out as desired.

  7. #7
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    Default Re: Turn off email receipt

    UCE (unsolicited commercial e-mail) is a legal term used to describe an electronic promotional message sent to a consumer without the consumer's prior request or consent.
    What you are trying to do fits this definition to a T.
    Many hosts will drop you and some countries allow you to be sued.
    Why not start by contacting those who purchased recently and give them some incentive to subscribe.
    BTW, defaulting to subscribe on the register page is illegal in some countries as well.

  8. #8
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    Default Re: Turn off email receipt

    Quote Originally Posted by dbltoe View Post
    What you are trying to do fits this definition to a T.
    Many hosts will drop you and some countries allow you to be sued.
    Why not start by contacting those who purchased recently and give them some incentive to subscribe.
    BTW, defaulting to subscribe on the register page is illegal in some countries as well.
    I know what the laws are, I do not need any advice on that. I am not violating any of them. Now, if you don't know how to do what I am asking, just go away.

 

 

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