How to disable Ask a Question mod

**stoneroses6300** · 23 Nov 2014, 05:21 PM

Thanks in advance.

I'm getting loads of spam mail from this mod now. I just want to get rid of it because none of my customers use it anyways. How do I disable it? I've checked all over the admin anywhere but I can't locate it. It's been awhile since I installed it.

Thank you.

**picaflor-azul** · 23 Nov 2014, 06:58 PM

Originally Posted by stoneroses6300

Thanks in advance.

I'm getting loads of spam mail from this mod now. I just want to get rid of it because none of my customers use it anyways. How do I disable it? I've checked all over the admin anywhere but I can't locate it. It's been awhile since I installed it.

Thank you.

I would recommend downloading the module again and then using it as a guide to remove the plugin files from your cart.

Thanks,

Anne

**kathyjus** · 23 Nov 2014, 07:54 PM

I'm having the same problem as stoneroses where I'm just getting too much spam through this module. However, I'm not sure I understand your solution picaflor. Isn't there just a place to disable the module?

**mc12345678** · 23 Nov 2014, 09:15 PM

That completely depends on how the original author designed the plugin. Technically the question would be best answered on the thread related to the plugin if there is a general thread on it.

What picaflor-azul (Anne) was suggesting was to reverse the installation procedure. If the program required adding a line into a file, remove it, if it required merging two files, then obtain a copy of the original file, see what the plugin required adding to the original file then also looking at the file in place, undo the merge(s), if the plugin added a file, then remove the file. As for SQL/database changes, work those basically backwards as well to remove/undo the database changes.

Alternatively particular checks canbe added into the entry aspect to identify routine spam entries and take advantage of some of the capability added in zc 1.5.1, but this too should be covered in the forum thread for the plugin.

**stoneroses6300** · 23 Nov 2014, 09:23 PM

Originally Posted by mc12345678

Alternatively particular checks canbe added into the entry aspect to identify routine spam entries and take advantage of some of the capability added in zc 1.5.1, but this too should be covered in the forum thread for the plugin.

Can you explain this further? What are something things I can do?

**mc12345678** · 23 Nov 2014, 09:50 PM

Originally Posted by stoneroses6300

Can you explain this further? What are something things I can do?

Take a look at the code for contact us or to create an account. Notice the hidden field that is displayed in the form, and then if you follow the processing chain how that hidden field is used. If you incorporate a similar action into this plugin, then at least the bot version of filling out and submitting the form is greatly reduced.

As part of that, the solution to be shared both in the forum thread on the plugin and the plugin updated to help others so that they too don't experience the same problem.