Re: referral coupon question
Originally Posted by
DivaVocals
I'm with the OP because this REALLY isn't straightforward..
I create a coupon enter that coupon code in the referral field for a particular customer that customer in turn gives this coupon code out Said coupon is used by the folks my customer gives this coupon code to . . .
Not sure if this will help or confuse, but I just did a test, and this is more workable than I had thought.
I am using option 2 (Customer can add during create account or edit if blank). First Referral Code appears to be free-form. In other words, a new customer could enter SallySmithBrisbane even though that code was never created by admin. This referral code does not have to be a discount code as well. This new customer can then also enter another discount code to get a special (coupon) discount.
This is what I am envisioning:
"Hey Sally, to celebrate something special, we are offering you and any of your friends a 15% discount through XX June 20XX, and all you or they need to do is enter the discount code 15FRIENDS at checkout. But it gets better ;) If they are new to our store then tell them to put your name and suburb without spaces (For example: BarneyFifeMayberry) in the referral box when they open their new account and make a purchase, and you'll get a FREE keyring from us."
Okay it is a bit convoluted, but hopefully you get the idea.
Debbie, Sally's friend, enters SallySmithBrsibane in the referral code and 15FRIENDS in the discount code at checkout. Debbie then passes it on to her sister, Amelia, who enters DebbieDumontAdelaide in the referral code and 15FRIENDS in the discount code at checkout. Sally didn't make a purchase during this sale, but gets a keyring. Debbie gets the 15% discount PLUS the keyring. Amelia gets just the 15% discount. Everyone is over the moon!
If you want to track customer value that gets more complicated depending on how you perceive customer value, but can easily be done on a spreadsheet outside of Zen.
Good luck folks.
Sean M - Sydney, Australia
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