It may be something that has been installed specifically for the template outside of what Anne has done... There are a number of applications that install into the current active template, and therefore it is not necessarily the result of a problem with the template itself, but other code that has been installed to merge with it and not a direct result of something done by the template creator.
Also, if this was a template supported by her that is available for download from this site, then there may be something identified in the applicable thread (
http://www.zen-cart.com/showthread.p...nsive-Template).
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