I get an error message on emails that says "not permitted to relay through this server 550 without authentication." How do I "authenticate"?
Results 1 to 6 of 6
-
5 Mar 2015, 08:43 PM #1
New Zenner
- Join Date
- Jan 2013
- Posts
- 9
- Plugin Contributions
- 0
SMTP Authentication
-
5 Mar 2015, 11:24 PM #2
Totally Zenned
- Join Date
- Jul 2012
- Posts
- 16,735
- Plugin Contributions
- 17
Re: SMTP Authentication
Not familiar with that error, but would assume that part of the resolution would be to provide authentication information as available towards the bottom of admin->email
Originally Posted by Roadrunner
Also not surre from the above post if you are using the setting of SMTP, or SMTP-AUTH for the protocol.ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...
-
6 Mar 2015, 02:15 AM #3
New Zenner
- Join Date
- Jan 2013
- Posts
- 9
- Plugin Contributions
- 0
Please turn on SMTP Authentication in your mail client
What does this mean? How do I change it?
-
Re: Please turn on SMTP Authentication in your mail client
Admin->Configuration->Email Options
1. Change "Email transport" to SMTPAUTH
2. Then see the 4 or 5 "SMTP" settings further down the screen, and fill in the email servername, mailbox username and password.
Related reading:
http://www.zen-cart.com/wiki/index.p...Email_Problems
http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
7 Mar 2015, 12:38 AM #5
New Zenner
- Join Date
- Jan 2013
- Posts
- 9
- Plugin Contributions
- 0
Re: Please turn on SMTP Authentication in your mail client
It is still not working. SO FRUSTRATED! Had already tried that, but tried it again.
Any more suggestions?
-
Re: SMTP Authentication
Lots of unknowns here. Originally Posted by Roadrunner
- Who's your hosting company?
- Where is your email server at?
- Where exactly are you seeing that message?
- What exactly are you doing that triggers that message? Is it triggered by the use of a plugin? Or of a specific feature in your store? Or something else?
- What has your hosting company told you when you informed them of the message?
- What version of Zen Cart are you using?
- What plugins/addons/mods/alterations are in your store that make it different from original Zen Cart distribution files?
- What version of PHP?.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Reply With Quote
Similar Threads
-
SMTP Authentication required off for ZC?
By nadsab in forum General QuestionsReplies: 3Last Post: 25 Mar 2009, 04:23 PM -
Error: Client does not support authentication protocol requested by server
By rafcamera in forum Installing on a Linux/Unix ServerReplies: 2Last Post: 7 Dec 2007, 05:12 PM -
Client does not support authentication protocol
By peanut77 in forum Installing on a Windows ServerReplies: 2Last Post: 21 Aug 2006, 05:40 PM
Bookmarks