Hello,
We have a gift certificate that we aren't sure how the person got it and would like to delete or just make it zero. The best instructions I've seen so far say to locate it in the database and set coupon_active to "N". I see the coupon_active column in the Coupons table in the database. BUT I don't see the GC I'm looking for here - either by the dollar amount or coupon code. However, I do see the GC I'm looking for in the coupon_gv_customer table - I see it by it's dollar amount and the customer ID matches up. Is it OK to just change the dollar amount here to "0" - will this essentially render the GC useless?
Thanks.
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