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  1. #1
    Join Date
    Nov 2008
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    Default Just upgraded to 1.5.4 FROM 1.3.8a and having the following problems

    #1. Since upgrading in the last month we have had 3 instances, where the name and address of the customer / both billing and shipping, did not show up on the invoice! ?

    #2. We use to do the website payments standard on paypal, and since upgrading we switched to Paypal Express Checkout, which is Supposed to be better, but we have gotten numerous emails of errors.... (never got ANY before with the other paypal)
    Errors such as these codes:
    10736- address not matching (even for customers who have placed multiple orders in the past and cant get through.
    10486- not authorized? failed payment
    10485- not autorized?

    Any help would be appreciated. thank you.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Just upgraded to 1.5.4 FROM 1.3.8a and having the following problems

    Please provide information in posting tips at the top when you reply
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,379
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    9

    Default Re: Just upgraded to 1.5.4 FROM 1.3.8a and having the following problems

    Quote Originally Posted by WiccanWitch420 View Post
    #1. Since upgrading in the last month we have had 3 instances, where the name and address of the customer / both billing and shipping, did not show up on the invoice! ?

    #2. We use to do the website payments standard on paypal, and since upgrading we switched to Paypal Express Checkout, which is Supposed to be better, but we have gotten numerous emails of errors.... (never got ANY before with the other paypal)
    Errors such as these codes:
    10736- address not matching (even for customers who have placed multiple orders in the past and cant get through.
    10486- not authorized? failed payment
    10485- not autorized?

    Any help would be appreciated. thank you.
    Is curl enabled on the server?

    Which PHP version?

    Check the integrity of these files (possible corruption during FTP upload):

    includes/modules/payment/paypal/paypal_curl.php

    includes/modules/payment/paypalwpp.php

    includes/modules/payment/paypaldp.php

    For more information about PayPal error messages see https://developer.paypal.com/docs/cl...pi/errorcodes/

    If none of the above throws a light on the errors you may want to uninstall PayPal EC and then reinstall it.

  4. #4
    Join Date
    Apr 2006
    Location
    West Salem, IL
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    2,748
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    0

    Default Re: Just upgraded to 1.5.4 FROM 1.3.8a and having the following problems

    for #1 It is a missing address format. Check the address_format table and make sure there are 7 of them listed 1 thru 7
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

 

 

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