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  1. #1
    Join Date
    Nov 2010
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    6
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    Default 10426 Invalid Data - Item total is invalid

    Hey I hope someone can help me,

    I've been running into intermittent problems with my zencart & paypal communication during purchases. I have not been able to recreate the problem myself but I have customers who are running into issues and had one customer capture the issue he is having on his end.

    I am getting "10426 Invalid Data - Item total is invalid" error after customers click pay now on the paypal website. I'm using paypal express.

    I'm just using one currency € on the site...
    the problem occurs weather customers use the login method or express button for purchases.

    I have a 1mb pdf detailing the problem but can't upload it? if someone could provide some help I could send them the pdf and it goes through exactly whats happening with screen shots..
    thank you so much
    Paddy

  2. #2
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,379
    Plugin Contributions
    9

    Default Re: 10426 Invalid Data - Item total is invalid

    Quote Originally Posted by paddyc View Post
    Hey I hope someone can help me,

    I've been running into intermittent problems with my zencart & paypal communication during purchases. I have not been able to recreate the problem myself but I have customers who are running into issues and had one customer capture the issue he is having on his end.

    I am getting "10426 Invalid Data - Item total is invalid" error after customers click pay now on the paypal website. I'm using paypal express.

    I'm just using one currency € on the site...
    the problem occurs weather customers use the login method or express button for purchases.

    I have a 1mb pdf detailing the problem but can't upload it? if someone could provide some help I could send them the pdf and it goes through exactly whats happening with screen shots..
    thank you so much
    Paddy
    PayPal errors:

    https://developer.paypal.com/docs/cl...pi/errorcodes/

    Error 10426 specifically says

    Transaction refused because of an invalid argument. See additional error messages for details
    What other errors do you get in your /cache folder?

    Have you tried to turn on debugging?

    BTW: You should upgrade to the latest version of ZC, v139f is quite old!
    Last edited by frank18; 9 Dec 2015 at 01:18 AM.

 

 

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