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  1. #1
    Join Date
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    Default Autorize.net tls issue

    I am running version 1.51

    Authorize.net stopped working as of 2/28.

    Authorize.net says it is because they are not supporting TLS 1

    My webserver is running TLS 2

    Do I need to upgrade Zencart to the 1.55 to cure this issue?

    I receive a WARNING: Security hash problem. Please contact store-owner immediately. Your order has *not* been fully authorized.

    and a:
    Communications Error - Please notify webmaster. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.

    Thanx
    Compserv

  2. #2
    Join Date
    Apr 2006
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    West Salem, IL
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    Default Re: Autorize.net tls issue

    actually your hosting company stopped supporting TLS 1.0 and TLS1.1 and now only support TLS 1.2

    What does line 576 of your includes/modules/payment/authorizenet_aim.php say?
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  3. #3
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    Default Re: Autorize.net tls issue

    // curl_setopt($ch, CURLOPT_SSLVERSION, 3);

  4. #4
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    Default Re: Autorize.net tls issue

    Do I need to upgrade Zencart to the 1.55 to cure this issue?

  5. #5
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    Default Re: Autorize.net tls issue

    is this on necphonesystems? If it is, the problem may be your SSL certificate. You may want to test your site at https://www.ssllabs.com/ssltest to see what I see, but basically your SSL certificate is among those no longer considered trusted which may be the problem.

    according to the test your host is supporting TLS 1.0 thru TLS 1.3
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  6. #6
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    Default Re: Autorize.net tls issue

    The website is www.wire-display.com/store

    You asked about line 576, do you see a problem there?

    is there a way to resolve this issue?

    is there someone I can pay to fix this?

    Thanx
    Compserv

  7. #7
    Join Date
    Apr 2006
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    Default Re: Autorize.net tls issue

    wire-display.com has the exact same problem with its SSL certificate, probably time to get it reissued with a new CSR. The problem with the cert no longer being trusted may or may not be the problem with authorize.net.

    There is no problem with line 576 it is supposed to be comment out in your install.
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

 

 

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