Host move

[Andy-C27]

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Hi
I am hoping someone can help please
I have just moved hosting site and now my website is bringing up blank pages on a lot of products and i can't log into my admin section

In that case, please check your configuration in order to verify that everything is set properly.

At a loss as I can't even put my site under construction or anything as can't get in
Any help appreciated
Thanks

[barco57]

What version of Zen Cart? what version of PHP? have you checked the logs folder for mydebug logs?

[Andy-C27]

Sorry was 300miles from home last night and couldn't access my admin
Version 1.5.5f / PHP 5.6.40 Website is now running as PHP was on 7.1. I realised when you asked what it was
Although admin is still down with
ERROR: admin/includes/configure.php file not found. Suggest running zc_install/index.php?
I've had a look and there is a configure.php file in there under admin / includes
No log error only ones for earlier issue which is now fixed

[Andy-C27]

Oops spoke to soon .Website was working fine till I tried to enlarge a image
Now getting this message

The page isn't redirecting properly
An error occurred during a connection to website (removed url )
This problem can sometimes be caused by disabling or refusing to accept cookies.

[10-May-2019 17:09:28 CST6CDT] PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /home/pewterwo/public_html/includes/modules/robbor_red/additional_images_original.php:132
Stack trace:
#0 /home/pewterwo/public_html/includes/modules/robbor_red/additional_images.php(17): require_once()
#1 /home/pewterwo/public_html/includes/templates/robbor_red/templates/tpl_modules_additional_images.php(13): require('/home/pewterwo/...')
#2 /home/pewterwo/public_html/includes/modules/tabbed_products_pro.php(191): require('/home/pewterwo/...')
#3 /home/pewterwo/public_html/includes/templates/robbor_red/templates/tpl_product_info_display.php(14): require('/home/pewterwo/...')
#4 /home/pewterwo/public_html/includes/modules/pages/product_info/main_template_vars.php(182): require('/home/pewterwo/...')
#5 /home/pewterwo/public_html/includes/templates/robbor_red/common/tpl_main_page.php(145): require('/home/pewterwo/...')
#6 /home/pewterwo/public_html/index.php(100): require('/home/pewterwo/...')
#7 {main}
thrown in /home/pewterwo/public_html/includes/modules/robbor_red/additional_images_original.php on line 132

[dbltoe]

Sometimes the cause of too many redirects is, simply, too many redirects. And, an incorrect redirect can cause your no configure.php problem.

For instance, if your configure.php is set for https and you force it to http, it won't find a file because it is in https.

Make sure your configure.php files both list https:// as the lead for the URLs. Use https://www if your SSL is for www and https:// if your SSL is set for non-www.

Make sure SSL is set to true.

Make sure there are no 301 redirects in a cpanel/plesk environment that point to the wrong URL.

Also, look in the root for an .htaccess file. If there, make sure it doesn't do a redirect to a wrong URL.

[mc12345678]

For the string offset issue, sorry that I'm a bit out of energy at the moment, but basically the variable that is reported as the problem was predefined with = '', but then it was used as an array. This is an issue that was identified in an earlier version of ZC 1.5.6 which has also been corrected, though the issue appears to be identified in the template override file(s).

[Andy-C27]

Found .htacess https was set to off turned on and am now getting a blank page.
Does this redirect look OK

RewriteCond %{HTTP_HOST} !^www\. [NC,OR]
RewriteCond %{HTTPS} on
RewriteCond %{HTTP_HOST} ^(?:www\.)?(.+)$ [NC]
RewriteRule ^ https://www.%1%{REQUEST_URI} [R=301,L,NE]

I do have another site running on same domain and it is working fine with SSL enabled

[mc12345678]

Found .htacess https was set to off turned on and am now getting a blank page.
Does this redirect look OK

RewriteCond %{HTTP_HOST} !^www\. [NC,OR]
RewriteCond %{HTTPS} on
RewriteCond %{HTTP_HOST} ^(?:www\.)?(.+)$ [NC]
RewriteRule ^ https://www.%1%{REQUEST_URI} [R=301,L,NE]

I do have another site running on same domain and it is working fine with SSL enabled

No it does not.
This reads as:
If the address provided does not begin with www. or if the address provided *does* begin with https: and it is possible to capture the content of the address to the right of the www. if it is present or the whole address if www. is not present, then redirect to the https:// version of the address that begins with www. and do not process any redirects below this one during this read of this file.

What that means is, a visitor is in an infinite redirect loop if the right conditions are established. If they visited using http: and without www. at the beginning, they get redirected to https://www. because the address didn't begin with www. If they visit http://www. There will be no redirect because the address begins with www and the address doesn't begin with https: so they will go on to http://www. Now the big problem is that if they enter the site by https:// whether with www. or without, they will get "redirected" to https://www. Which will result in a visit to the site with https://www. and another redirect, and another, and another, and another... That cycle will happen basically if the site is originally accessed with https: or if a redirect occurred because whatever was used did not begin with www.

So while there are multiple formats available to accomplish the desired redirect, the above is not correct. Would suggest the following which probably was thought of as incorrect:

RewriteCond %{HTTP_HOST} !^www\. [NC,OR]
RewriteCond %{HTTPS} off
RewriteCond %{HTTP_HOST} ^(?:www\.)?(.+)$ [NC]
RewriteRule ^ https://www.%1%{REQUEST_URI} [R=301,L,NE]

[Andy-C27]

Managed to find my errors in the end
Was both configurations site and admin.
They were pointing to old hosting IP's and my define('DIR_FS_CATALOG', I had wrong info ,had to remove the .co.uk

All working fine now

re redirect

If it's wrong I don't know why it is ,but my site is working for now. Although only has to work for a few months as site is being rebuilt from the ground up. I am just relieved I am not being forced to put my site into maintenance as it has never been down for longer than 3 hours in 8 years