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  1. #1
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    Default Sideboxes not displaying

    I have installed a fresh version and started to play with the sideboxes.

    I have found that a number of them do not display such as manufacturers.

    Can you suggest what this issue may be please?

    Thanks

  2. #2
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    Default Re: Sideboxes not displaying

    The manufacturer sidebox won't show if there aren't any manufacturers associated with products.

    You didn't say what you mean by "play with the sideboxes". NOTE: You need to turn them on or they won't show.

    https://docs.zen-cart.com/user/sideboxes/
    .

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  3. #3
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    Default Re: Sideboxes not displaying

    By play _ mean trying to get the site to look like my v1.5.1.

    I have uploaded all my manufacturers and 5,000 products of which the first section belongs to a manufacturer but the sidebox still refuses to display and manufacturers sidebox is switched on

  4. #4
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    Default Re: Sideboxes not displaying

    What template are you using?
    Does the manufucturers sidebox show if you switch back to responsive_classic template?

    What's the URL?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Sideboxes not displaying

    I have now reloaded all 27,00-odd products to no avail.

    The problem exists in all templates and I chose responsive-classic as my preference.

    http://digibooks.org.uk/db_library

  6. #6
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    Default Re: Sideboxes not displaying

    OK now I have reloaded all products I am getting the manufacturers :)

  7. #7
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    Default Re: Sideboxes not displaying

    Now a further issue - in v.1.5.1 I could click in the manufacturers list and start typing a name to select - v.1.5.7b won't let me do this and neither can I scroll down the list

  8. #8
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    Default Re: Sideboxes not displaying

    Occasionally after a few clicks scrolling works but you need to be able to just click anywhere there and start tyoing a name as there are thousands of authors to scroll through!

  9. #9
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    Default Re: Sideboxes not displaying

    v1.5.7b shows this with no drop-down

    Click image for larger version. 

Name:	Capture.PNG 
Views:	53 
Size:	2.6 KB 
ID:	19327

    whilst v1.5.1 shows

    Name:  Capture.PNG
Views: 380
Size:  1.5 KB

    With drop-down and ability to start typing a name in the box

  10. #10
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    Default Re: Sideboxes not displaying

    What template was your 1.5.1 site using?
    I suspect it had some customizations to the manufacturer_select sidebox template.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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