http://www.nyfaeriefest.com , ZC1.5.0, few plugins but many customizations (Ultimate Fade-in Slideshow, Orders Export - my improved version, ??), PHP5.6. I couldn't see how to look up the MySQL version; cPanel says version 102 if that is meaningful, and says the database is okay. Installed and upgraded several times manually, most recently to v1.5.0.
My host (Fastcomet) recently migrated my account to a different server farm (from Chicago to New Jersey if I recall correctly), and the website went down with an "undefined function mysql_connect()" error. They had upgraded from PHP5.6 to PHP7 without telling me. When I opened a ticket they promptly changed back to PHP5.6, but now I get an error message with zero information: "WARNING: An Error occurred, please refresh the page and try again." This is in both catalog and admin. I can find no current error logs in cPanel /cache, the most recent being a couple of weeks ago.
Any ideas on what the issue might be and how to fix it? We are in the middle of registration season with vendors, performers and attendees trying to sign up and pay. Our webmail (host provided) still functions.
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