Footer not showing up

[dsc7050]

zc version 1.5.8
PHP 8.2

*upgrade from 1.5.6C to 1.5.8.

the Footer are NOT showing up, But once i create account and login, the footer it show up. Please help!

[swguy]

IF the footer doesn't show up, this is probably a partial blank page, which would result in a debug log being created. Please post the debug log. It will say something like "Fatal error ..."

[dbltoe]

You may have made an incorrect change to "Welcome Guest" since the footer does not show up when the person is logged in ( a guest).

You may have accidentally left off a single quote ( ' ) or used one incorrectly in your edited text.

The example in the docs is incorrect.

Edit the message starting from the word “Welcome” but be careful not to change the text in angled brackets, or the brackets themselves. Make sure that the single quote marks are not left out. If you want to include an apostrophe in your text e.g. “Lucy’s Store”, you will need to put an escape character before the apostrophe, i.e. “Lucy's Store”.

Should have the escape character (in red below) added.

Edit the message starting from the word “Welcome” but be careful not to change the text in angled brackets, or the brackets themselves. Make sure that the single quote marks are not left out. If you want to include an apostrophe in your text e.g. “Lucy’s Store”, you will need to put an escape character before the apostrophe, i.e. “Lucy\'s Store”.

[dsc7050]

IF the footer doesn't show up, this is probably a partial blank page, which would result in a debug log being created. Please post the debug log. It will say something like "Fatal error ..."

on the debug log i don't see any "Fatal error".
Here is the log.
[15-Dec-2022 12:15:17 America/New_York] Request URI: /, IP address: ******
#1 include(/homepages/29/xxxxx/htdocs/DIY2019/includes/modules/sideboxes/track_orders.php) called at [/homepages/29/xxxxx/htdocs/DIY2019/includes/modules/column_right.php:30]
#2 require(/homepages/29/xxxxx/htdocs/DIY2019/includes/modules/column_right.php) called at [/homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/common/tpl_main_page.php:207]
#3 require(/homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/common/tpl_main_page.php) called at [/homepages/29/xxxxx/htdocs/DIY2019/index.php:94]
--> PHP Warning: Undefined array key "customer_id" in /homepages/29/xxxxx/htdocs/DIY2019/includes/modules/sideboxes/track_orders.php on line 20.

[15-Dec-2022 12:15:17 America/New_York] PHP Fatal error: Uncaught TypeError: sizeof(): Argument #1 ($value) must be of type Countable|array, null given in /homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/sideboxes/tpl_track_orders.php:19
Stack trace:
#0 /homepages/29/xxxxx/htdocs/DIY2019/includes/modules/sideboxes/track_orders.php(55): require()
#1 /homepages/29/xxxxx/htdocs/DIY2019/includes/modules/column_right.php(30): include('/homepages/29/d...')
#2 /homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/common/tpl_main_page.php(207): require('/homepages/29/d...')
#3 /homepages/29/xxxxx/htdocs/DIY2019/index.php(94): require('/homepages/29/d...')
#4 {main}
thrown in /homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/sideboxes/tpl_track_orders.php on line 19

[15-Dec-2022 12:15:17 America/New_York] Request URI: /, IP address: ****
--> PHP Fatal error: Uncaught TypeError: sizeof(): Argument #1 ($value) must be of type Countable|array, null given in /homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/sideboxes/tpl_track_orders.php:19
Stack trace:
#0 /homepages/29/xxxxx/htdocs/DIY2019/includes/modules/sideboxes/track_orders.php(55): require()
#1 /homepages/29/xxxxx/htdocs/DIY2019/includes/modules/column_right.php(30): include('/homepages/29/d...')
#2 /homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/common/tpl_main_page.php(207): require('/homepages/29/d...')
#3 /homepages/29/xxxxx/htdocs/DIY2019/index.php(94): require('/homepages/29/d...')
#4 {main}
thrown in /homepages/29/xxxxx/htdocs/DIY2019/includes/templates/responsive_classic/sideboxes/tpl_track_orders.php on line 19.


[15-Dec-2022 12:15:17 America/New_York] Request URI: /, IP address: *****
#1 require() called at [/homepages/29/xxxxx/htdocs/DIY2019/includes/init_includes/init_general_funcs.php:25]
#2 require_once(/homepages/29/xxxxx/htdocs/DIY2019/includes/init_includes/init_general_funcs.php) called at [/homepages/29/xxxxx/htdocs/DIY2019/includes/autoload_func.php:40]
#3 require(/homepages/29/xxxxx/htdocs/DIY2019/includes/autoload_func.php) called at [/homepages/29/xxxxx/htdocs/DIY2019/includes/application_top.php:237]
#4 require(/homepages/29/d352689016/htdocs/DIY2019/includes/application_top.php) called at [/homepages/29/xxxxx/htdocs/DIY2019/index.php:25]
--> PHP Deprecated: Required parameter $pre_selected follows optional parameter $qty in /homepages/29/xxxxx/htdocs/DIY2019/includes/functions/functions_prices.php on line 1247.

[dsc7050]

You may have made an incorrect change to "Welcome Guest" since the footer does not show up when the person is logged in ( a guest).

You may have accidentally left off a single quote ( ' ) or used one incorrectly in your edited text.

The example in the docs is incorrect.



Should have the escape character (in red below) added.

already try replace the language.index file to the original one, but same thing still not showing up.

[swguy]

The second log is a fatal error. The issue is the track orders sidebox. Turn that off temporarily and let's see if that fixes it, then we'll work on that sidebox.

[dsc7050]

The second log is a fatal error. The issue is the track orders sidebox. Turn that off temporarily and let's see if that fixes it, then we'll work on that sidebox.

It's work now. Thank you for your help