Error sending to gmail

[giancalr]

Good morning, we write because every time a user registers on our site, or we update the order, these emails arrive towards gmail:
What needs to be done Thank you, do you have any solutions?

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

XXXXXXXX######################
host gmail-smtp-in.l.google.com [74.125.133.26]
SMTP error from remote mail server after end of data:
550-5.7.26 This message does not pass authentication checks (SPF and DKIM both
550-5.7.26 do not pass). SPF check for [erboristeriabio.com] does not pass with
550-5.7.26 ip: [157.90.135.249].To best protect our users from spam, the
550-5.7.26 message has been blocked. Please visit
550-5.7.26 https://support.google.com/mail/answ...authentication for more
550 5.7.26 information. q25-20020a056000137900b002bc214edbd6si22510995wrz.80 - gsmtp

[balihr]

This is not a bug.

You need to configure your domain and add SPF and DKIM records (and DMARC). You have a link with more information in the email you received.

550-5.7.26 ip: [157.90.135.249].To best protect our users from spam, the
550-5.7.26 message has been blocked. Please visit
550-5.7.26 https://support.google.com/mail/answ...authentication for more
550 5.7.26 information. q25-20020a056000137900b002bc214edbd6si22510995wrz.80 - gsmtp

The link will take you to Google and you'll see a detailed explanation on how to do this. If you can't do it yourself, your host might be able to help you with it. But give it a try, it's not as complicated as it seems at first.

[giancalr]

Thanks for the reply, but we have already configured the dns with both spf and dkim,
but it always does the same,
we have php as sending method
and emails sent from known domain set to NO,
shouldn't we change the settings? Thank you

[balihr]

emails sent from known domain is used when your email is hosted elsewhere on a different domain (ie. gmail or something else). If you're sending emails from an account using the same domain name, set this to true.

I'd suggest switching over to smtpauth, php method can be a nightmare...

[dbltoe]

AND, you still need DMARC. Substitute YOUR_SITE.COM in the following link with your actual URL.

https://mxtoolbox.com/SuperTool.aspx...M&run=toolpage to test yours.

[giancalr]

Thanks to all, I tried to configure sending with smtp following the guide: but always an error, both by entering the email address and the server's IP address, and by entering the various ports, do you have an example of configuration? Thank you

DMARK is currently not supported on the hosting where the email is registered

SMTP Email Account Mailbox
Key: EMAIL_SMTPAUTH_MAILBOX
Path: Configuration > Email Options
Description: Enter the mailbox account name ([email protected]) supplied by your host. This is the account name that your host requires for SMTP authentication.
Only required if using SMTP Authentication for email.
SMTP Email Account Password
Key: EMAIL_SMTPAUTH_PASSWORD
Path: Configuration > Email Options
Description: Enter the password for your SMTP mailbox.
Only required if using SMTP Authentication for email.
SMTP Email Mail Host
Key: EMAIL_SMTPAUTH_MAIL_SERVER
Path: Configuration > Email Options
Description: Enter the DNS name of your SMTP mail server.
ie: mail.mydomain.com
or 55.66.77.88
Only required if using SMTP Authentication for email.
SMTP Email Mail Server Port
Key: EMAIL_SMTPAUTH_MAIL_SERVER_PORT
Path: Configuration > Email Options
Description: Enter the IP port number that your SMTP mailserver operates on.
Only required if using SMTP Authentication for email.

Defaults: 25
Typical values are:
25 - normal unencrypted SMTP
587 - encrypted SMTP
465 - older MS SMTP port

[njcyx]

If you haven't got a chance to see the following guide, please check it at first:

https://docs.zen-cart.com/user/email...le-mail--gmail

We have gave up using gmail to send emails, but use aws ses instead. Our gmail account has 2-step verification, so smtp method is not working natively. The recommended way in this post is "allow less secure authentication" in gmail. However, this feature is retired by google already. If you don't have 2-step verification, this guide "may" still work. But 2-step verification is really necessary.

[balihr]

If you haven't got a chance to see the following guide, please check it at first:

https://docs.zen-cart.com/user/email...le-mail--gmail

We have gave up using gmail to send emails, but use aws ses instead. Our gmail account has 2-step verification, so smtp method is not working natively. The recommended way in this post is "allow less secure authentication" in gmail. However, this feature is retired by google already. If you don't have 2-step verification, this guide "may" still work. But 2-step verification is really necessary.

Just to avoid confusion - although 100% correct, this is completely off-topic and not related to the OP's question and issue. The issue here is sending TO gmail because incoming gmail server automatically rejects mail coming from OP's server.

[dbltoe]

Is this where I mention DMARC?

[njcyx]

Just to avoid confusion - although 100% correct, this is completely off-topic and not related to the OP's question and issue. The issue here is sending TO gmail because incoming gmail server automatically rejects mail coming from OP's server.

Yes, you are right. Sorry for my mistake. Please disregard my post.