Results 1 to 7 of 7
  1. #1
    Join Date
    Jun 2020
    Location
    UK
    Posts
    5
    Plugin Contributions
    0

    Default Removing people from Newsletter Subscribers list

    Hi.
    I've sent my first ever email to people in my "All Newsletter Subscribers" list.
    I have had someone request to unsubscribe.
    I can't find a way to get to the list of subscribers to remove them.
    Any help welcomed.
    I am the owner of the website (www.fudgeheaven.co.uk) but not very tech savvy.
    The version I'm using is v1.5.1

    Thanks
    Gaz

  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,756
    Plugin Contributions
    124

    Default Re: Removing people from Newsletter Subscribers list

    You can update their customer record in Admin and turn off their subscription.
    (They can do this too in their My Account page.)
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  3. #3
    Join Date
    Jun 2020
    Location
    UK
    Posts
    5
    Plugin Contributions
    0

    Default Re: Removing people from Newsletter Subscribers list

    Thanks for the prompt reply.
    I'm on that page and can see I have 531 subscribers.
    It's not clickable though for me to be able to do anything.

  4. #4
    Join Date
    Feb 2009
    Location
    UK
    Posts
    1,246
    Plugin Contributions
    1

    Default Re: Removing people from Newsletter Subscribers list

    Quote Originally Posted by FuffleMan View Post
    Thanks for the prompt reply.
    I'm on that page and can see I have 531 subscribers.
    It's not clickable though for me to be able to do anything.
    I wonder if you might not be on the correct page.

    You need to go to the customer's details in Admin and unsubscribe them from there.

    Admin > Customers > Customers > Select the relevant customer > Click Edit in the right-hand pane > At the bottom of the next, Customers, page there's a Newsletter field where you can select Unsubscribed (don't forget to click Update when finished).
    Simon

  5. #5
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,756
    Plugin Contributions
    124

    Default Re: Removing people from Newsletter Subscribers list

    Also, you might be getting to where you should consider an email service provider for newsletters. Congrats on getting to 531 subscribers!

    https://docs.zen-cart.com/user/email/newsletters/
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  6. #6
    Join Date
    Jun 2020
    Location
    UK
    Posts
    5
    Plugin Contributions
    0

    Default Re: Removing people from Newsletter Subscribers list

    Thanks Simon.
    That did the job.

  7. #7
    Join Date
    Jun 2020
    Location
    UK
    Posts
    5
    Plugin Contributions
    0

    Default Re: Removing people from Newsletter Subscribers list

    Thanks.

 

 

Similar Threads

  1. v139h Can I exclude non-subscribers from a newsletter email?
    By Yolanda in forum General Questions
    Replies: 7
    Last Post: 27 Sep 2012, 06:09 PM
  2. v150 Newsletter Subscribers List
    By Scrapping Nik in forum General Questions
    Replies: 2
    Last Post: 11 Feb 2012, 11:00 AM
  3. Newsletter Subscribers?
    By twins225 in forum General Questions
    Replies: 1
    Last Post: 20 Oct 2010, 09:38 PM
  4. Newsletter Subscribers
    By My Digital Cafe in forum General Questions
    Replies: 3
    Last Post: 27 Mar 2009, 03:45 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR