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  1. #1
    Join Date
    Aug 2004
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    Default Why is Coupon taking MORE than it should? Example provided.

    1.5.8a - Why is the ot_coupon not calculating this correctly?

    Example: I have a 20% off coupon with restrictions: Only allow discount on product from Category A.

    I added that product to my order along with an indifferent item from Category B.

    The Problem: The 20% discount being taken off is MORE than 20% when used with multiple items.

    This screenshot should help: Click image for larger version. 

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    And here is my Coupon Settings which appear to be correct (allowing the 20% discount to only apply to items in that category): Click image for larger version. 

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    And here are the settings for the ot_coupon, where I don't have it calculating tax or shipping: Click image for larger version. 

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    At first, I thought it might be related to Sales Tax (thinking that the coupon was somehow calculating tax). However, it doesn't seem to be related to tax, because I reproduced it on an order without tax.

    Check out this example: Click image for larger version. 

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    As you can see, it works fine with the one item (which qualifies for the discount). But when I add a second item which isn't part of the discount category, the 20% value isn't calculated correctly.

    Can anyone help explain why those two problems are happening?
    - Jeff

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,520
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    Default Re: Why is Coupon taking MORE than it should? Example provided.

    Just to 'weed out' other interactions, what happens if you disable "Reward Points"?

 

 

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