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  1. #1
    Join Date
    Mar 2012
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    12
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    cart error Help changing payment details

    Hello,
    Recently I have taken over a business that uses Zen cart Version 1.5.6c and am currently trying to change over the payment details to a new bank account. I've been through all the different modules and cant find where to do it, How do i change them?

    Website: http://www.tradingcardheroes.com.au/etch

    To manage all the files and create the emails we are using Cpanel

  2. #2
    Join Date
    Apr 2008
    Location
    Qld, Australia
    Posts
    257
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    6

    Default Re: Help changing payment details

    In admin, if you look at Modules > Payment and select each module displayed they will often show bank account details in the information panel on the right eg if using "dirbank" the bank account details are required in Zen Cart and are displayed.

    If it is to change bank details with a clearing house like Square Pay, that is outside of Zen Cart and you will have to log onto their admin site and change the details with them.
    OldNGrey
    ZC158a PHP 8.2.15
    MySQL 10.6.16-MariaDB

  3. #3
    Join Date
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    Default Re: Help changing payment details

    Apologiez, i should have also mentioned that i click onto each of the things and there is no infomation pannel, they all are blank.
    I do have paypal on this site where do i go to change that
    Click image for larger version. 

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  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,154
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    Default Re: Help changing payment details

    What you are seeing is a partial blank page. There should be some log files and you can use the following to troubleshoot.

    https://docs.zen-cart.com/user/troub...ng/blank_page/

  5. #5
    Join Date
    Mar 2012
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    Default Re: Help changing payment details

    Im not sure if this is why but this is the full page.
    How would i go about changing the paypal details, is that on the paypal side or do i do it on zencart?

    Click image for larger version. 

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ID:	20301

  6. #6
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,703
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    123

    Default Re: Help changing payment details

    It looks as though you don't have PayPal, just specific for Australia.

    Once you select dirbankaus and hit edit, are there settings to be modified?
    Hopefully some knowledgeable person from down under will weigh in.
    That Software Guy. My Store: Zen Cart Modifications
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  7. #7
    Join Date
    Mar 2012
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    Default Re: Help changing payment details

    I click the arrow and it does nothing

    and i do have paypal i think because its on the website, feel free to have a look
    http://www.tradingcardheroes.com.au/etch

  8. #8
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,498
    Plugin Contributions
    88

    Default Re: Help changing payment details

    That's because, as @dbltoe indicated, you're seeing a partial blank screen which indicates that a PHP error occurred. Since the site is running zc156c, you can use your webhost's cPanel's File Manager (or FTP to the site) to view the /logs sub-directory.

    That sub-directory will contain files named something like myDEBUG-adm-*.log. You can post the contents of any such log here for additional help, but be sure to edit that file with a text editor to xxx-out the name of the site's admin sub-directory.

  9. #9
    Join Date
    Mar 2012
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    Default Re: Help changing payment details

    ive found the log file, what should i block out in particular before posting it. or is there anything in it that would tell me whats wrong

  10. #10
    Join Date
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    Default Re: Help changing payment details

    Ive gone through and this seems to be the main issue can you see wants wrong with it
    Click image for larger version. 

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ID:	20302

 

 
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