Zen Cart 1.3.7 ? This might even be caused by an unsupported php version...
The docs don't really cover it because it's a dinosaur version, but it's pretty much the same using phpMyAdmin:
Code:
DELETE FROM admin WHERE admin_name = 'Admin';
INSERT INTO admin (admin_name, admin_email, admin_pass)
VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b');
After you manage to reset your password, make sure you put an upgrade to the top of your priorities because 1.3.7 is not even a dinosaur anymore, it's already turned into oil...
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