Results 1 to 8 of 8
  1. #1
    Join Date
    Mar 2021
    Posts
    7
    Plugin Contributions
    0

    Default Locked out of my website

    I have two websites one of which is https://meteoriteshop.com/
    A few days ago I tried to log into the admin panel https://meteoriteshop.com/zcadmin/in...from=index.php
    It wont let me log in. It wont even tell me that I have an incorrect password. It just goes back to the login field. It wont even let me use the "Lost password" feature. If I try and send a link to the new password it just goes to the field again (It should say something along the lines of "If admin email is correct we will email you how to create a new password). I dont actually get a email.
    Any ideas about what happened and why I cant log in??

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,154
    Plugin Contributions
    11

    Default Re: Locked out of my website

    First of all, change your admin directory name immediately.

    Then AFTER you do that, start with https://docs.zen-cart.com/user/troub...ng/cant_login/ and go on to https://docs.zen-cart.com/user/troub...dmin_password/ if you need to.

  3. #3
    Join Date
    Oct 2008
    Location
    Croatia
    Posts
    1,542
    Plugin Contributions
    19

    Default Re: Locked out of my website

    Zen Cart 1.3.7 ? This might even be caused by an unsupported php version...

    The docs don't really cover it because it's a dinosaur version, but it's pretty much the same using phpMyAdmin:
    Code:
    DELETE FROM admin WHERE admin_name = 'Admin'; 
    INSERT INTO admin (admin_name, admin_email, admin_pass) 
    VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b');
    After you manage to reset your password, make sure you put an upgrade to the top of your priorities because 1.3.7 is not even a dinosaur anymore, it's already turned into oil...

  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,154
    Plugin Contributions
    11

    Default Re: Locked out of my website

    Good catch. I keep forgetting to look at the top of the thread. Either that or it got lost in the lines on my bifocals.

  5. #5
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,263
    Plugin Contributions
    3

    Default Re: Locked out of my website

    Quote Originally Posted by balihr View Post
    Zen Cart 1.3.7 ?
    It's quite alarming how many ZC websites I come across that have not been upgraded for years. Such sites are excellent fodder for hackers and cyber-criminals. Aside from a site not functioning, the risk to one's business is considerable.
    20 years a Zencart User

  6. #6
    Join Date
    Mar 2021
    Posts
    7
    Plugin Contributions
    0

    Default Re: Locked out of my website

    I just completely destroyed my website and reinstalled zencart so my webpage now just has the generic zencart page.
    But I still cant log in to the admin panel and it wont even let me try and reset a new password through the forgotten password function. Note that a message pops up saying "Connection not secure" so it might have something to do with that but I cant even overide that message. Any ideas?

  7. #7
    Join Date
    Apr 2019
    Location
    Newport Beach, CA
    Posts
    66
    Plugin Contributions
    0

    Default Re: Locked out of my website

    You reinstalled v1.3.7, or a modern version?

  8. #8
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,154
    Plugin Contributions
    11

    Default Re: Locked out of my website

    Unless you changed the settings when you ran zc_install, the settings should be https:// and you should be accessing them using https and have an SSL in place for the site.

 

 

Similar Threads

  1. Locked out
    By TheMortician4 in forum Customization from the Admin
    Replies: 7
    Last Post: 13 May 2012, 02:20 AM
  2. I'm locked out of Admin
    By spaskinstyle in forum General Questions
    Replies: 1
    Last Post: 8 Oct 2008, 01:40 AM
  3. Locked out of admin?
    By bogie in forum General Questions
    Replies: 5
    Last Post: 27 Sep 2008, 09:42 PM
  4. I am locked out of my Admin
    By travel124 in forum Basic Configuration
    Replies: 0
    Last Post: 14 Apr 2008, 12:59 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR