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  1. #1
    Join Date
    Jul 2007
    Posts
    155
    Plugin Contributions
    0

    help question Blank screens on install

    Fresh clean install. the actual installation seemed to proceed without a flaw but then neither the front end nor admin work. Just a blank screen on both locations. There are no plugins installed yet as this is a new install and have never had any admin access. Clean virgin install

    Installed files via cPanel per setup suggestions.
    Uploaded zip file via WsFTP

    -------------------- Also see https://store.cassiescrystal.studio/pinfo.php

    https://store.cassiescrystal.studio

    cPanel Version 110.0 (build 15)
    Apache Version 2.4.58
    MySQL Version 10.5.23-MariaDB
    Architecture x86_64
    Operating System linux
    Shared IP Address 173.236.95.18
    Path to Sendmail /usr/sbin/sendmail
    Path to Perl /usr/bin/perl
    Perl Version 5.16.3
    Kernel Version 4.18.0-425.19.2.lve.el7h.x86_64
    PHP Version 8.1.25
    LiteSpeed V8.1 Cloudlinux 1.3

    -----------------

    --------------------

  2. #2
    Join Date
    Jul 2007
    Posts
    155
    Plugin Contributions
    0

    Default Re: Blank screens on install

    [SOLVED] it was the PHP set to 8.1. I lowered to 8.0 and it works.

  3. #3
    Join Date
    Jul 2012
    Posts
    16,734
    Plugin Contributions
    17

    Default Re: Blank screens on install

    Quote Originally Posted by stuffdone View Post
    [SOLVED] it was the PHP set to 8.1. I lowered to 8.0 and it works.
    That may be, but it, Zen cart 1.5.8 should be able to be installed with at least php 8.1... does it still work now that it has been installed?
    Was 1.5.8, 1.5.8a, or the latest files on the v158 github branch used?

    Also are you now aware of where to find debug logs when the system responds the way it did? E.g. logs folder.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,703
    Plugin Contributions
    123

    Default Re: Blank screens on install

    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 

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