Shipping method issue

[amebb]

Hi there

I have set my shopping cart up and i am nw doing a test run.

As a customer logged in i have a few products in my shopping cart.

I then go to check out step 1... Here i can see the delivery information and in the bottom right hand corner i can see a yellow button asking to continue.
When i click on continue button i come back to the same page and am unable to continue.

Can anyone help me with this issue?

Thank you

[lat9]

It sounds like there were no shipping modules that would apply to the delivery address you supplied.

[amebb]

Okay.... im my shipping modules i am using the 'Zone Rates' settings.

I have created 7 zones - Uk, Europe, USA etc.... for this test purpose i am a test customer from the UK. The UK Zone rates are all entered correctly.

is there something i have missed adding through my admin side ?

[lat9]

Okay.... im my shipping modules i am using the 'Zone Rates' settings.

I have created 7 zones - Uk, Europe, USA etc.... for this test purpose i am a test customer from the UK. The UK Zone rates are all entered correctly.

is there something i have missed adding through my admin side ?

... and what country-code did you identify for the UK when configuring that shipping module? I'm guessing that you used UK instead of GB.

[amebb]

... and what country-code did you identify for the UK when configuring that shipping module? I'm guessing that you used UK instead of GB.

Yes you are correct, I used the country code 'UK'

[amebb]

... and what country-code did you identify for the UK when configuring that shipping module? I'm guessing that you used UK instead of GB.

In my modules > shipping options i have selected Zone rates.

I have created 7 zones and those zones will have different prices for the package weights posted.

So, for the UK i want to offer free postage on any packages weighing up to 2kg. Then there i will charge £10.50 for a maximum weight of 7kg

This is how that looks in the zones module. 2:0, 7:10.50,

would this be the right way that it is done?

[lat9]

That shipping module isn't going to like 2:0, 7:10.50, since

1. There should not be intervening blanks.
2. There should not be a comma (,) at the end.

Even with those corrections, the shipping module won't be available for any weight > 7kg.

[amebb]

That shipping module isn't going to like 2:0, 7:10.50, since

1. There should not be intervening blanks.
2. There should not be a comma (,) at the end.

Even with those corrections, the shipping module won't be available for any weight > 7kg.

I see, so if i will now change it on my side to ... > 2:10:7:10.50


I now get this message 'No shipping available to the selected country'

[lat9]

Closer, but from what you said before (free shipping up to 2kg), you need

2:0,7:10.50

[amebb]

Closer, but from what you said before (free shipping up to 2kg), you need

2:0,7:10.50

Thank you for your reply. I used the weight and prices you have sent me and i still get the same message.

Below is the settings that i have used for Zone 1 (UK)


Enable Zones Method
Do you want to offer zone rate shipping?
True <
False


Calculation Method
Calculate cost based on Weight, Price or Item?
Weight <
Price
Item


Tax Class
Use the following tax class on the shipping fee.


Tax Basis
On what basis is Shipping Tax calculated. Options are
Shipping - Based on customers Shipping Address
Billing Based on customers Billing address
Store - Based on Store address if Billing/Shipping Zone equals Store zone
Shipping <
Billing
Store


Sort Order
Sort order of display.


Skip Countries, use a comma separated list of the two character ISO country codes
Disable for the following Countries:


Zone 1 Countries
Comma separated list of two character ISO country codes that are part of Zone 1.
Set as 00 to indicate all two character ISO country codes that are not specifically defined.
UK,


Zone 1 Shipping Table
Shipping rates to Zone 1 destinations based on a group of maximum order weights/prices. Example: 3:8.50,7:10.50,... Weight/Price less than or equal to 3 would cost 8.50 for Zone 1 destinations.
You can end the last amount as 10000:7% to charge 7% of the Order Total
2:0,7:10.50


Zone 1 Handling Fee
Handling Fee for this shipping zone


Handling Per Order or Per Box Zone 1 (when by weight)
Do you want to charge Handling Fee Per Order or Per Box?
Order <
Box


Where do you think i have gone wrong with what i have done above?

Thank you