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  1. #1
    Jiancai Guest

    Default email wont send to customer, but admin get email just fine

    Hi, all:

    My version is 1.3.0 of ZC and no matter how hard I try, I could not send email from my admin to customer, such as update status, send coupon code, or contact customer. But I send to the admin a email every time there was a email send and it worked just fine. I got all the emails but my customer don't.

    My server information is as following:
    Server Information

    Server Host: maui.dnsdc3.com (70.84.202.50) Database Host: localhost (127.0.0.1)
    Server OS: Linux 2.4.21-27.0.2.ELsmp Database: MySQL 4.1.18-standard
    Server Date: 05/10/2006 15:32:29 Database Date: 05/10/2006 15:32:29
    Server Up Time: 15:32:29 up 33 days, 21:37, 0 users, load average: 0.48, 0.80, 0.90
    PHP Version: 4.4.1 (Zend: 1.3.0)
    HTTP Server: Apache 3


    here is my setting in my admin-> email option:

    E-Mail Options

    Title Value Action
    E-Mail Transport Method sendmail
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails false
    Verify E-Mail Addresses Through DNS false
    Send E-Mails true
    Email Archiving Active? true
    E-Mail Friendly-Errors true
    Email Address (Displayed to Contact you) info AT mydomain DOT com
    Email Address (sent FROM) info AT mydomain DOT com
    Emails must send from known domain? No
    Email Admin Format? TEXT
    Send Copy of Order Confirmation Emails To info AT mydomain DOT com
    Send Copy of Create Account Emails To - Status 1
    Send Copy of Create Account Emails To info AT mydomain DOT com
    Send Copy of Tell a Friend Emails To - Status 1
    Send Copy of Tell a Friend Emails To info AT mydomain DOT com
    Send Copy of Customer GV Send Emails To - Status 1
    Send Copy of Customer GV Send Emails To info AT mydomain DOT com
    Send Copy of Admin GV Mail Emails To - Status 1
    Send Copy of Customer Admin GV Mail Emails To info AT mydomain DOT com
    Send Copy of Admin Discount Coupon Mail Emails To - Status 1
    Send Copy of Customer Admin Discount Coupon Mail Emails To info AT mydomain DOT com
    Send Copy of Admin Orders Status Emails To - Status 1
    Send Copy of Admin Orders Status Emails To info AT mydomain DOT com
    Send Copy of Pending Reviews Emails To - Status 1
    Send Copy of Pending Reviews Emails To info AT mydomain DOT com
    Set "Contact Us" Email Dropdown List
    Allow Guest To Tell A Friend true
    Contact Us - Show Store Name and Address 1
    Send Extra Low Stock Emails 1
    Send Extra Low Stock Emails To info AT mydomain DOT com
    Display "Newsletter Unsubscribe" Link? false
    Audience-Select Count Display true
    SMTP Email Account Mailbox info AT mydomain DOT com
    SMTP Email Account Password ********
    SMTP Email Mail Host mail.mydomain.com
    SMTP Email Mail Server Port 25
    Convert currencies for Text emails £,?£:€,a??

  2. #2
    Jiancai Guest

    Default Re: email wont send to customer, but admin get email just fine

    Ok, I have done something to fix the problem. I have changed the a line in the send email module mentioned in another thread. This wey, the SMTPAuth works, the other 3 methods still not working. But for the time being, I will stick to the smtpauth way.

 

 

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